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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

June 17, 2020

The service department here rocks Came in for some accessories for the car and they got me in and out way faster than expected. if anyone is looking for a good ford service department More

by Donaldeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Ryan Welsh
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June 16, 2020

I had a great experience at Metro Does, they made the process very easy. I live over three hours away and they had the truck ready to go for me when I arrived and made the entire transaction very smooth. More

by ZATOWLE
Recommend Dealer
Yes
Employees Worked With
Bill Marincic
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June 16, 2020

AJ, JT, and Ashlee were very helpful. They were all very polite and fun to work with. They went above and beyond to get me into my F150. Thank you More

by DORINACOTTON
Recommend Dealer
Yes
Employees Worked With
AJ and Ashlee Lablanc, JT Tibbits
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June 13, 2020

Well its close to my home,I trust the service, my MKZ has been your dealership sense i bought the car in 2013 and I know the only parts that goes in my Lincoln are Motor Craft, that way she will run in top More

by VANESSABRANDOW
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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June 12, 2020

I had the pleasure to work with Nicole on purchasing a 2020 raptor. Nicole went above and beyond to make sure I got exactly what i wanted and more. Jt tibbest also went above to get me the best financing More

by Tpettit
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Nicole Bellanger
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June 12, 2020

In and out in less than an hour!!! All of the staff are wonderful at Metro Ford. I only have my car serviced there!! Great people to do business with! More

by ORMO2000
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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June 12, 2020

I would like to thank the Metro Ford dealership namely Sales Consultant Nicole Bellanger & Financial Advisor JT Tibbits for their dedication and professionalism in finding me the perfect vehicle, 2020 Esc More

by Lynn Pettit
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Nicole Bellanger
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June 11, 2020

The sales team is polite and not pushy. The prices are competitive. The gold star belongs with the service department team. The service writers listen to your needs and my vehicle is always repaired corre More

by al.relation
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Michelle Hamel, Bill Marincic, Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock
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June 10, 2020

All parties that I dealt with were courteous, prompt and a pleasure to deal with. The truck was ready when I arrived at the dealership. I took ownership with no hassles. Great job More

by TJCHAMBERS66
Recommend Dealer
Yes
Employees Worked With
Katie and Yvonne, Dave Carach, Nicole Bellanger, Bill Marincic
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June 09, 2020

Went to your dealership after getting the runaround at another place. Dealt with your sales representative Dan Cole, he was very nice to deal with, very helpful, I will be looking for him in the future More

by DTOWNHARLEY04
Recommend Dealer
Yes
Employees Worked With
Dan Cole was the sales rep that I dealt with, Bill Marincic
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