
Metro Ford
Schenectady, NY
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The sales team is polite and not pushy. The prices are competitive. The gold star belongs with the service department team. The service writers listen to your needs and my vehicle is always repaired corre competitive. The gold star belongs with the service department team. The service writers listen to your needs and my vehicle is always repaired correctly the first time. More
All parties that I dealt with were courteous, prompt and a pleasure to deal with. The truck was ready when I arrived at the dealership. I took ownership with no hassles. Great job a pleasure to deal with. The truck was ready when I arrived at the dealership. I took ownership with no hassles. Great job More
This was the 1st time in all my years I have ever been able to deal with metro Ford. I have tried to buy 3 trucks for them with no success. My saleswoman Darlene was amazing Rob in finance was amazing I w able to deal with metro Ford. I have tried to buy 3 trucks for them with no success. My saleswoman Darlene was amazing Rob in finance was amazing I would definitely buy from here again. More
Went to your dealership after getting the runaround at another place. Dealt with your sales representative Dan Cole, he was very nice to deal with, very helpful, I will be looking for him in the future another place. Dealt with your sales representative Dan Cole, he was very nice to deal with, very helpful, I will be looking for him in the future More
The salesperson was excellent. He made me feel at home. His name is AJ Denton. 5 stars. Everyone there is excellent. I will return in the future. His name is AJ Denton. 5 stars. Everyone there is excellent. I will return in the future. More
Very Bad, and added insurance at time off sale is a scam!!!! What a joke doing business here to replace a tire, which I was told was "compromised" and driven on when flat, which was NOT the case. After running What a joke doing business here to replace a tire, which I was told was "compromised" and driven on when flat, which was NOT the case. After running onto a pothole, I got out of my vehicle to check for damage; front rim had a "nick" and the rear rim was destroyed (no flat tires). The next day the tire was flat and I had it towed to this dealership to have 1 tire inflated and 1 rim replaced. I called the dealership after 1.5 days to check the status and was told I needed to purchase a new tire because I drove on it flat - WHICH I DID NOT. A new tire and rim was over $1,100.00 - and no this isn't a mustang! I purchased and pay each month with the payment of the vehicle "special" insurance for dent, dings to my paint, and tire and wheel coverage which is a total waste of my money. The finance person at this dealership should be ashamed for selling me fraudulent coverage that has been useless to me and is costing me each month. I was told the "tire wasn't punctured so it wasn't covered under my "special coverage." Should I put a hole in my tire the next time I hit a pothole and it breaks the seal on the rim?? Almost done: Then I pick the vehicle up and I have white grease all over two rims and tires that were worked on, which took me $15.00 in tire cleaner to clean. YES, MY VEHICLE WAS DIRTIER WHEN I PICKED IT UP< THAN WHEN I HAD IT TOWED TO THIS DEALERSHIP FOR REPAIR. Doesn't anyone take pride in their work anymore?????? I will surely be seeking a different dealership to do business with!!!! Terrible, Terrible work! And to think I traded a Honda in for a Ford to deal with crap service and being duped by the finance guy at the close of the deal for insurance that is useless More
Another lease is up and once again Metro Ford was there to help me find my new vehicle. Covid has not stopped the excellent car buying experience that Metro Ford provides! to help me find my new vehicle. Covid has not stopped the excellent car buying experience that Metro Ford provides! More
My neighbor referred me to Metro Ford and since the beginning I have. been treated with dignity and respect. I was very pleased with the whole process. beginning I have. been treated with dignity and respect. I was very pleased with the whole process. More
Amazing service Metro Ford got me the truck that I wanted at a fair and reasonable price. The process was smooth and efficient, everyone was a pleasure to work with. Metro Ford got me the truck that I wanted at a fair and reasonable price. The process was smooth and efficient, everyone was a pleasure to work with. More