
Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
Anthony was very patient while searching for a truck for me. Management came out to Say hi during the transaction. I’m very pleased. I would recommend looking here if you want a vehicle. me. Management came out to Say hi during the transaction. I’m very pleased. I would recommend looking here if you want a vehicle. More
I had a great experience with Anthony and JT the negations went smooth and in a timely manor thank you I will be back for my next purchase negations went smooth and in a timely manor thank you I will be back for my next purchase More
Great service as usual this time was just an inspection even with the covid effecting us waiting was safe and comfortable and fast service short wait time even with the covid effecting us waiting was safe and comfortable and fast service short wait time More
Yellow wrench light on dashboard Asked what the yellow wrench was on for. They told me to bring in to do a diagnosis on the problem. I find it hard to believe no one knew what the yel Asked what the yellow wrench was on for. They told me to bring in to do a diagnosis on the problem. I find it hard to believe no one knew what the yellow light meant. After a hour they came out and told me I needed a oil change. I asked when I called if I was due for any service and was told no. Can anyone tell me what the yellow light really means, because there is nothing in the service book with the car. Thanks. Donald J LaClair. More
New customer and was extremely impressed with Metro Ford. I was treated like I was a part of the family throughout. A+ experience overall! Thank you! I was treated like I was a part of the family throughout. A+ experience overall! Thank you! More
People in the service department were a pleasure to deal with. Even under these trying times they were courteous, ice and professional. Great people in all. with. Even under these trying times they were courteous, ice and professional. Great people in all. More
Horrible people to do business with. Sales department pushed the purchase of my car just to hide all the problems with it. Then once the problems were found, they gave me the run around and denied it. I pushed the purchase of my car just to hide all the problems with it. Then once the problems were found, they gave me the run around and denied it. I had to fight to have the issues fixed when they should’ve been fixed before the car was put up for sale. The service department gave me quotes for tires that weren’t even the right size and never get back to you on any issue in a timely manner. More
Get customer service. Really enjoyed my experiance there. Will return to Metro for my next vehicle. I worked with Tony and he was great, this was my first time buying a new car and he made it easy. We called Will return to Metro for my next vehicle. I worked with Tony and he was great, this was my first time buying a new car and he made it easy. We called and texted back and fourth to make sure i had everything i needed all ready to go for my trade in and new vehicle. More
Super service! My car needed brake and exhaust work, as it is 17 years old and approaching 175,000 miles (a 2003 Focus). The work was performed quickly and for less My car needed brake and exhaust work, as it is 17 years old and approaching 175,000 miles (a 2003 Focus). The work was performed quickly and for less than I had expected. The technician's video was clear and explained all needed repairs and a couple of minor problems which I had not noticed but were clearly needed (an oil leak and rust on brake lines). I was on my way quickly and my car now drives, handles and stops like a new car. Completely satisfied!. More
Nicole was amazing, helped on every front. She guided me in the right direction. Was amazing and would recommend her to anyone! Also she included some amazing incentives! in the right direction. Was amazing and would recommend her to anyone! Also she included some amazing incentives! More