Back

Metro Ford

Schenectady, NY

4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,073 reviews

May 20, 2020

Anthony was very patient while searching for a truck for me. Management came out to Say hi during the transaction. I’m very pleased. I would recommend looking here if you want a vehicle. More

by DROHRMILLER
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
May 19, 2020

I had a great experience with Anthony and JT the negations went smooth and in a timely manor thank you I will be back for my next purchase More

by BUGMAN6710
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
May 19, 2020

Great service as usual this time was just an inspection even with the covid effecting us waiting was safe and comfortable and fast service short wait time More

by PIZZASEED1
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
May 15, 2020

Yellow wrench light on dashboard Asked what the yellow wrench was on for. They told me to bring in to do a diagnosis on the problem. I find it hard to believe no one knew what the yel More

by LACLAIRDONALD69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Troy Hanlon, Bill Thorpe, Jay Ostrander
May 14, 2020

New customer and was extremely impressed with Metro Ford. I was treated like I was a part of the family throughout. A+ experience overall! Thank you! More

by KYLE.BREEN1
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley
May 13, 2020

People in the service department were a pleasure to deal with. Even under these trying times they were courteous, ice and professional. Great people in all. More

by rfd230
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
May 12, 2020

Horrible people to do business with. Sales department pushed the purchase of my car just to hide all the problems with it. Then once the problems were found, they gave me the run around and denied it. I More

by ERICABRIDEGROOM62
Recommend Dealer
No
Employees Worked With
Dave Carach, JT Tibbits, Jennifer Gifford, Cary Peek, Josh Sawyer, Tom Miller
May 11, 2020

Get customer service. Really enjoyed my experiance there. Will return to Metro for my next vehicle. I worked with Tony and he was great, this was my first time buying a new car and he made it easy. We called More

by ERICA.DANIELLE.HEDDEN
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, JT Tibbits, Tony Simone
May 11, 2020

Super service! My car needed brake and exhaust work, as it is 17 years old and approaching 175,000 miles (a 2003 Focus). The work was performed quickly and for less More

by jongriffin6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone, Mark Christman, Troy Hanlon
May 09, 2020

Nicole was amazing, helped on every front. She guided me in the right direction. Was amazing and would recommend her to anyone! Also she included some amazing incentives! More

by JAKEMOLA
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Nicole Bellanger
...
373
...