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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

March 31, 2020

My favorite place to return when I need trusted service on my F-150. All Great and friendly service people to work with at Metro Ford. More

by derrick.sharkey
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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March 27, 2020

Car was a lemon and we had to jump through hoops. Lemon law forced them to take it back thank god. 5000 miles unrepairable transmission. More

by JOEC1882
Recommend Dealer
No
Employees Worked With
Dave Dariano, Rob Dariano
Report | Print
March 27, 2020

Very helpful and they are all very friendly. They made my wife very at ease when she had to bring in our car for service More

by tmac8252
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Rob Hitchcock, Ryan Welsh, Tom Miller, Jay Ostrander
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March 26, 2020

OIL CHANGE Had oil change only. Car was not washed like at other Dealers you need to include this when maintenance is done! See if you can include this! More

by MSLAVINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Michelle Hamel, Anthony DeFabio, Bill Marincic, Bill Hearley, Jonny Dariano, Troy Hanlon, Gerry Dariano, Bill Thorpe, JJ Salerno
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March 26, 2020

Quick and Professional ! Smiling service advisor through the door, car was done before I finished my coffee ! Clean waiting area, bottled water, pastries, good coffee.... no More

by LM2LUKASIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh
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March 24, 2020

I have purchased many vehicles from Metro, using the same salesman and have been happy with all of the vehicles. Usually very efficient in completing a deal More

by MKEELER0
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Joe Shanks
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March 23, 2020

I’ve been a customer of Metro Ford for over 25 years. They’ve always done right by me, whether in sales or service. I highly recommend Metro Ford! More

by CBAVARO
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 23, 2020

Excellent All I can say is that I am extremely satisfied with the service at Metro Ford. I would highly recommend Metro to anyone. Great service More

by GORDO8420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
March 21, 2020

With everything going on with the Corona virus, The team at Metro kept their place of business exceptionally clean and continued to be courteous and professional. More

by PWRAFF54
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Bill Marincic, Tony Simone
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March 19, 2020

It was a pleasure to work with the people at the dealership. They were very professional and helpful. I would recommend this dealership to others looking for a vehicle. More

by PLABOISSIERE
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic
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