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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

March 04, 2020

I had a great experience at Metro Ford. Anthony DeFabio and Dave Dariano took great care of me. Bill in financing was amazing as well. More

by BULLYPHELPS
Recommend Dealer
Yes
Employees Worked With
Aaron, Dave Dariano, Anthony DeFabio, Bill Marincic
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March 03, 2020

Michelle Hamel in business made this purchase the most enjoyable car we ever purchased. Bob Ruzzo salesman did an awesome job no bs negotiations cut n dry.Price dropped before delivery and Michelle was ri More

by ZAUTNERED
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, Michelle Hamel
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March 02, 2020

Everyone from reception, to sales and collision repair were friendly, and helpful. I would recommend to friends and family. I was very satified. Thank you. More

by SNYDER2SNOW
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Cary Peek
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March 02, 2020

Jay is very friendly, professional and accommodating. He strives to demonstrate excellent customer service, and he always makes a point to go above and beyond! More

by JGAUDIO24
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
Report | Print
February 28, 2020

Troy Hanlon and his service team are the best in the entire Capital District area. It is one of the reasons I go there. They are courteous, efficient and totally competent. They pay attention to detail More

by mallard12190
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Roger Gordon, Jay Ostrander
Report | Print
February 27, 2020

From the owner to the salesman to the rest of the staff I was treated with respect. They are professional and pleasant. I feel that I made the right choice and got a good deal. More

by Fmadia
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Bill Marincic, Tony Simone, Jonny Dariano, Sara Wynne, Cary Peek
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February 27, 2020

Brought my Honda CR-V in for the fourth time with a smell of something burning after driving it for awhile. They still can’t figure it out. Maybe they should not sell anything other than Fords... service gu More

by LIZ.2712
Recommend Dealer
No
Employees Worked With
Jay Ostrander
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February 27, 2020

New tires Service Manager Troy Hanlon is excellent and always providing top notch customer service. He makes every Metro Ford service visit a positive experien More

by CHAYCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
February 25, 2020

Service Department: Troy is a true gentleman and always makes sure that we have a great experience! We value our longstanding relationship with the dealership. More

by MCMASSRY
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
February 25, 2020

Bob and JT are the best in the business I would recommend them to anyone. They made everything so easy to understand. Metro is great. More

by kmperkins86
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, JT Tibbits
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