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Metro Ford

Schenectady, NY

4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 12, 2020

Only had a problem when i got my vehicle and my fluids werent filled but i have to go back to service to fix the issue on my truck with the warrenty More

by PURPLESTANG36
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum
February 12, 2020

The best dealership ever, almost a dozen vehicles later, never disappointed. I recommend it to everybody... I am so happy and excited for my new truck and if I ever decide to get a new one I'm going back th More

by SCBJIB1024
Recommend Dealer
Yes
Employees Worked With
A ,J, Dave Carach, JT Tibbits
February 12, 2020

Overpriced service and incompetent technicians Service rates and mark up on parts outrageous. Failed to fix main problem I brought car in for. They claimed they couldn't replicate the issue I descr More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Ostrander
February 12, 2020

Professional, pleasant and timely was my experience this time. Called for appointment and came in the next day. Everything they needed to do was explained before hand. More

by rkernan
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
February 11, 2020

Charmain followed up with a call and I told her about my experience and she was very helpful as well as management of the department. More

by CHRIS.HILL2009
Recommend Dealer
Yes
Employees Worked With
Charmain
February 09, 2020

leasing a new vehicle Darlene was very helpful in getting me what I was looking for and was my second vehicle with this sales person. Keep up the good work More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Bill Marincic
February 09, 2020

It was a pleasure to meet and work with Jennifer. She really did go out if her way and provided the best experience, ever! She Rocks! More

by Jemrock1985
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jennifer Gifford
February 08, 2020

Awesome!! I have only good things to say about the bodyshop - Cary Peek was very helpful, courteous and kept things on schedule. Thank you!! Very Satisfied. More

by TROTNGKD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Gary Askew, Cary Peek
February 07, 2020

Continually satisfied for many years with the sales, service and collision departments. I Recommend them often to family and friends based on their reliability and professionalism More

by SMITHSPORTS
Recommend Dealer
Yes
Employees Worked With
Jeremy shafer, Michelle Hamel, Joe Camuglia, Bill Thorpe
February 07, 2020

From sales to service the team at MetroFord has taken care of me. Had engine issues with a 2014 escape that I didn’t even buy from them and they went above and beyond more so than the dealer I purchased More

by VERONA41210
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Troy Hanlon, Jay Ostrander, Kevin Ruscio
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