
Metro Ford
Schenectady, NY
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Recall I was told that the blower needed to be checked for a date. If it was within a certain date it would be replaced if not it would be all set. Ok the da I was told that the blower needed to be checked for a date. If it was within a certain date it would be replaced if not it would be all set. Ok the day I arrived for service I was told that it did need to be replaced but they would need to order the part and I’d have to come back. If this part is under recall and I had an appointment don’t you think it’sa good idea to have the part ready? More
Service It was free, went for my first oil change. First time having a new truck, so far so good. Thank you very much. Tim strife It was free, went for my first oil change. First time having a new truck, so far so good. Thank you very much. Tim strife More
Had a great experience and enjoyed buying a car from them The salesman was very informative and helpfull with both my choice of vehicle and financing the car. All of the staff I came in contact with were help The salesman was very informative and helpfull with both my choice of vehicle and financing the car. All of the staff I came in contact with were helpfull and knew what I needed. More
awesome I acutally ordered my truck because they did not have what I wanted on the lot. My salesperson , Bill Hurley helped me all the way through the proce I acutally ordered my truck because they did not have what I wanted on the lot. My salesperson , Bill Hurley helped me all the way through the process and actually delivered my truck to my workplace when it arrived. I am so impressed !!! The Truck is perfect!! More
EXCELLENT I traveled over an hour to go to this dealership. Was recommended by a co worker. I have two dealerships in my area. was the best road trip I have do I traveled over an hour to go to this dealership. Was recommended by a co worker. I have two dealerships in my area. was the best road trip I have done in a long time. Nicole Bellanger was an excellent sales women. although we did not meet face to face till I picked up the F150. Electronically the deal was made and she kept to her word on the price contingent on the resale value of my trade. Honest and sincere. the transition from drop off to drive off was about 4 hours. very knowledgeable person. will be recommending her to all my friends. More
truck service ,issues Bill Thorpe is the best !!I always have Metro and Bill Thorpe take care of any issues i may have .Always helpful people there Thanks Bill Thorpe is the best !!I always have Metro and Bill Thorpe take care of any issues i may have .Always helpful people there Thanks More
Getting Car Serviced Great with any issues I've come in with. Everyone has always been giid to me and they do great work.My go-to person there is Troy. He is awesome in t Great with any issues I've come in with. Everyone has always been giid to me and they do great work.My go-to person there is Troy. He is awesome in the service center. Always knowledgeable, informative, and respectful to customers. Keep us updated if things are taking longer than expected. Realizes our time is vaulable as well. More
Clunking noise I was greeted with professionalism and they took the time to explain what they would do during the service call. I enjoyed having the mechanic come ou I was greeted with professionalism and they took the time to explain what they would do during the service call. I enjoyed having the mechanic come out and meet with me before and after the service. More
in and out the same day, painfree title says it all. every one involved was friendly and helpful, no complaints from me. consistently good experience each visit. I would not hesitate t title says it all. every one involved was friendly and helpful, no complaints from me. consistently good experience each visit. I would not hesitate to recommend Metro to anyone else. More
Outstanding service Jay went above and beyond keeping me update on my service giving me updates and arrange for a ride home and next day a loaner car showed me the probl Jay went above and beyond keeping me update on my service giving me updates and arrange for a ride home and next day a loaner car showed me the problem and told me how service was going to done along w the tech working on truck the tech was very informative and friendly also the Debbie that arrange the loaner was great showing me to my car going over the vehicle outstanding service thank you Metro staff Trent j Russell More