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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

November 05, 2019

Great Service I was super happy that Metro Ford was able to work with and around my work schedule - I was able to drop it off early in the AM and pick it up after w More

by TIMBER0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 05, 2019

standard service with tires Great price on four tires for my 2013 Edge. Service quick and efficient. Great working with Troy for my car and with Rob for my husband's truck! More

by BBALDWI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
November 04, 2019

Ranger Another pleasurable experience at Metro Ford our vehicles are always service properly they used Ford parts which are better than aftermarket and not More

by DADSAUTO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hilton , Troy Hanlon
November 03, 2019

Excellent job for critical problem Expedition leaking from clogged sunroof drain . Dropped off sunday night . Fixed monday .. back in action quickly . METRO is always awesome . 3 cars More

by snyce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 03, 2019

Another great visit to Metro Ford!!!! Once again, brought my 2017 Edge in for service and was in and out the same afternoon, all work that was needed was done timely, can not ask for more! More

by clycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
November 02, 2019

Can't duplicate smell Bought new car. Tried the heat for first time and smell antifreeze smell. Car goes to dealer to see why. Service cant duplicate smell. So I take car b More

by BROWN32331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Great courtesy driver
November 01, 2019

95 Ford Bronco Eddie Bauer Always excellent service from the service writer to the technician easy as pie to get what I want done by very qualified people . Not many technicia More

by DADSAUTO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hilton #1 technician , Troy Hanlon
November 01, 2019

Repair of Ford Fusion Had a leak develop on the edge of my sunroof stemming from a minor accident. Drop off was quick and easy. Repair was done as fast as possible for the More

by JEKWUNPUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, JT Tibbits, Nicole Bellanger
November 01, 2019

Very pleasant and professional While repairing my car, Gary discovered another issue with it car that was not related to the the reason that it was there for repair. After a short d More

by PULLINDA23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
October 31, 2019

Great service ! My Service manager was Troy and he always is honest and makes sure what I need done, is done completely and correctly. For instance I asked him to che More

by Lynnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Troy Hanlon
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