
Metro Ford
Schenectady, NY
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Great Service I was super happy that Metro Ford was able to work with and around my work schedule - I was able to drop it off early in the AM and pick it up after w I was super happy that Metro Ford was able to work with and around my work schedule - I was able to drop it off early in the AM and pick it up after work! I went in to have my brakes looked at because they were make very loud noises (sounded like my Jeep was dragging something) and it turned out that I picked up a HUGE rock during that one bad storm and it wedged itself behind my brake pads - Ford didn't charge me! More
standard service with tires Great price on four tires for my 2013 Edge. Service quick and efficient. Great working with Troy for my car and with Rob for my husband's truck! Great price on four tires for my 2013 Edge. Service quick and efficient. Great working with Troy for my car and with Rob for my husband's truck! More
Ranger Another pleasurable experience at Metro Ford our vehicles are always service properly they used Ford parts which are better than aftermarket and not Another pleasurable experience at Metro Ford our vehicles are always service properly they used Ford parts which are better than aftermarket and not many technicians are still available to work on these older vehicles really want to thank Tim Hilton for all his expertise and guidance through this process More
Excellent job for critical problem Expedition leaking from clogged sunroof drain . Dropped off sunday night . Fixed monday .. back in action quickly . METRO is always awesome . 3 cars Expedition leaking from clogged sunroof drain . Dropped off sunday night . Fixed monday .. back in action quickly . METRO is always awesome . 3 cars bought .. 4 serviced there ... More
Another great visit to Metro Ford!!!! Once again, brought my 2017 Edge in for service and was in and out the same afternoon, all work that was needed was done timely, can not ask for more! Once again, brought my 2017 Edge in for service and was in and out the same afternoon, all work that was needed was done timely, can not ask for more!!!! More
Can't duplicate smell Bought new car. Tried the heat for first time and smell antifreeze smell. Car goes to dealer to see why. Service cant duplicate smell. So I take car b Bought new car. Tried the heat for first time and smell antifreeze smell. Car goes to dealer to see why. Service cant duplicate smell. So I take car back. Smell returns. Great, now what? Wish they can fix it. More
95 Ford Bronco Eddie Bauer Always excellent service from the service writer to the technician easy as pie to get what I want done by very qualified people . Not many technicia Always excellent service from the service writer to the technician easy as pie to get what I want done by very qualified people . Not many technicians have the experience to work on older vehicles as well as new More
Repair of Ford Fusion Had a leak develop on the edge of my sunroof stemming from a minor accident. Drop off was quick and easy. Repair was done as fast as possible for the Had a leak develop on the edge of my sunroof stemming from a minor accident. Drop off was quick and easy. Repair was done as fast as possible for the water damage we had. Shampooed all areas affected and there was no residual stains or smells. Just like I took off the lot for the first time!! They made it easy and care free. Jeremy K. More
Very pleasant and professional While repairing my car, Gary discovered another issue with it car that was not related to the the reason that it was there for repair. After a short d While repairing my car, Gary discovered another issue with it car that was not related to the the reason that it was there for repair. After a short discussion about the new issue I decided that it was not worth fixing and he was fine with that. However, I did appreciate knowing about it. More
Great service ! My Service manager was Troy and he always is honest and makes sure what I need done, is done completely and correctly. For instance I asked him to che My Service manager was Troy and he always is honest and makes sure what I need done, is done completely and correctly. For instance I asked him to check the tread on the tire before the winter weather gets here as I’m an outside sales rep and on the road in all weather. He assured me I have only half the wear on the tires and he’ll check them again at my next oil change. He’s been at Metro Ford a long time but he was my service manager at Lazare mercury before they went out of business. He was definitely an important deciding factor when I decided to buy my Ford Escape there just over a year ago. I also talked to Bill about extended warranty options while waiting the 25 minutes for my car to be done. More