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Metro Ford

Schenectady, NY

4.5
5,076 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

October 28, 2019

Service delivered as promised Easy to schedule online. Effective reminders. No upselling. Finished on time and cost consistent with estimate. I always take my Fusion here for e More

by JSWEENisky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 27, 2019

Easy Fast & Caring Metro Ford's staff is Easy to deal with and cares about their customers. My sales person Bob contacts me regularly to make sure I am happy. He treats More

by JAREDFORENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Russo, Michelle Hamel, Bill Marincic, Sara Wynne, Josh Sawyer
October 27, 2019

Had problems with my car and stuff was left in my car . Not a happy customer.i would not be coming back to Merto ford for any work More

by keithbonneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Gordon
October 25, 2019

It's was good It's was good, Customer service was good, when I Check my paperwork, they said they top all the fluid, they didn't top off anything , my washer flu More

by Raydog34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 24, 2019

Excellent service I had some recalls on my ford focus I called them and rhey got me right in they had to keep my car for the weekend to replace the clutch but that was More

by memalove5683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
October 21, 2019

Recall Took my car in for a recall. The staff were very courteous and friendly. The work was done in no time and I was on my way. More

by tpsawicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 21, 2019

Great Experience Bob Ruzzo and Michelle Hamel were both excellent. Top notch and truly professional and low pressure service. A great experience that I would recommend More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, Michelle Hamel
October 21, 2019

Very pleasant experience. In for an oil change and tire rotation. Service staff were very friendly and I was in and out in no time. Thanks to all. More

by WAYNE35CHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Welsh, Also talked to Rob Dariano., Rob Dariano
October 21, 2019

Service The professionalize of all the staff that we interfaced with made our experience a true positive. The Service Rep. Jay Ostrander was extremely helpfu More

by RUDOLPDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We were provided a ride home while car was being worked on. The driver that brought us home was friendly and knowable about the route to get us home. , Jay Ostrander
October 21, 2019

Amazing service The service center was very friendly and helped me with all my concerns with my car. Very quick service, didn’t have me waiting a long time. More

by kassandrakidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jennifer Gifford
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