
Metro Ford
Schenectady, NY
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Service delivered as promised Easy to schedule online. Effective reminders. No upselling. Finished on time and cost consistent with estimate. I always take my Fusion here for e Easy to schedule online. Effective reminders. No upselling. Finished on time and cost consistent with estimate. I always take my Fusion here for excellent service. More
Easy Fast & Caring Metro Ford's staff is Easy to deal with and cares about their customers. My sales person Bob contacts me regularly to make sure I am happy. He treats Metro Ford's staff is Easy to deal with and cares about their customers. My sales person Bob contacts me regularly to make sure I am happy. He treats me like a friend or family member rather then just another customer. The entire service finance and sales team has always treated me like royalty. Couldn't ask for more. More
It's was good It's was good, Customer service was good, when I Check my paperwork, they said they top all the fluid, they didn't top off anything , my washer flu It's was good, Customer service was good, when I Check my paperwork, they said they top all the fluid, they didn't top off anything , my washer fluid was empty and my coolant was low More
Excellent service I had some recalls on my ford focus I called them and rhey got me right in they had to keep my car for the weekend to replace the clutch but that was I had some recalls on my ford focus I called them and rhey got me right in they had to keep my car for the weekend to replace the clutch but that was ok now my car is awesome it's like a brand new car the people are very nice and helpful I would recommend them every time any needs work done on their car More
Recall Took my car in for a recall. The staff were very courteous and friendly. The work was done in no time and I was on my way. Took my car in for a recall. The staff were very courteous and friendly. The work was done in no time and I was on my way. More
Great Experience Bob Ruzzo and Michelle Hamel were both excellent. Top notch and truly professional and low pressure service. A great experience that I would recommend Bob Ruzzo and Michelle Hamel were both excellent. Top notch and truly professional and low pressure service. A great experience that I would recommend to anyone! More
Very pleasant experience. In for an oil change and tire rotation. Service staff were very friendly and I was in and out in no time. Thanks to all. In for an oil change and tire rotation. Service staff were very friendly and I was in and out in no time. Thanks to all. More
Service The professionalize of all the staff that we interfaced with made our experience a true positive. The Service Rep. Jay Ostrander was extremely helpfu The professionalize of all the staff that we interfaced with made our experience a true positive. The Service Rep. Jay Ostrander was extremely helpful in explaining what our car issue was and how it was resolved. More
Amazing service The service center was very friendly and helped me with all my concerns with my car. Very quick service, didn’t have me waiting a long time. The service center was very friendly and helped me with all my concerns with my car. Very quick service, didn’t have me waiting a long time. More