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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

October 20, 2019

Satisfied customer, yet again A big thanks to Troy and the service team for their help. Have only had great service from the Metro team, even though it’s an hour ride from my home More

by HFDFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 19, 2019

Disappointed My 2017 Nissan maxima was brought to Metro Ford auto body repair someone drove my vehicle over 300 miles when it was supposed to be getting serviced I More

by Meshatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Dariano
October 18, 2019

Great service rep Took me in no apt on Saturday. Waited for car. Hour later was done! Great serve rep. Will be back next time. Nice eating room with water and coffee. More

by KENNY.ABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 17, 2019

Ranger and Escape In in a good time Everyone is friendly and very helpful. We appreciate everyone's help. When we ask for appointment we get in and out In a nice time period. We enjoy More

by DUKE2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum, Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
October 17, 2019

Friendly staff, worked well, serviced car correctly feelsafe Took the time to call me to let me know what was going on, gave me the choice to accept or deny, did work on all the parts my car needed, I feel safe More

by sac12010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 17, 2019

quick easy painless Nicole and JT worked around schedule very nice easy to work with new what I wanted and did their best to get me into the vehicle in the payment I wanted. Very friendly and approachable J More

by COACHJBARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Nicole Bellanger
October 16, 2019

Excellent Service Experience! Troy was my service advisor and he did an excellent job keeping me updated on everything going on with my car. I was just in for a routine oil change More

by MEGANMORMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 16, 2019

Amazing service as usual! Always on time also very convenient ! Love the friendliness and cleanliness in the waiting area. They’ve always been great Ford is More

by VANESSAARODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Jun 08, 2021 -

VANESSAARODD responded

Metro Ford is my place to go since day one ! 😁😁

October 15, 2019

leasing a new vehicle i was very happy with the cooperation and service of the staff at metro ford dealership.Darlene the sales person spent as much time as I needed to get More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits, Bill Marincic
October 15, 2019

Did what they said they would Took truck in for warranty work on the exhaust,they replaced the broken hanger.got me my truck back the same day. Troy looked up some other work that More

by JERRYNORRIS598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simone
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