
Metro Ford
Schenectady, NY
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Satisfied customer, yet again A big thanks to Troy and the service team for their help. Have only had great service from the Metro team, even though it’s an hour ride from my home A big thanks to Troy and the service team for their help. Have only had great service from the Metro team, even though it’s an hour ride from my home I bypass the other Ford dealers for the Metro team. More
Disappointed My 2017 Nissan maxima was brought to Metro Ford auto body repair someone drove my vehicle over 300 miles when it was supposed to be getting serviced I My 2017 Nissan maxima was brought to Metro Ford auto body repair someone drove my vehicle over 300 miles when it was supposed to be getting serviced I drop my vehicle off with a full tank of gas pick my vehicle up only to find out it was on empty and had been driven by one of Metro Ford‘s collision experts over 300 miles I am extremely pissed and disappointed.I will be at Metro Ford first thing Monday morning to express my disappointment. It is not OK to drop your car off to be serviced and for someone to drive your car over 300 miles. More
Great service rep Took me in no apt on Saturday. Waited for car. Hour later was done! Great serve rep. Will be back next time. Nice eating room with water and coffee. Took me in no apt on Saturday. Waited for car. Hour later was done! Great serve rep. Will be back next time. Nice eating room with water and coffee. More
Ranger and Escape In in a good time Everyone is friendly and very helpful. We appreciate everyone's help. When we ask for appointment we get in and out In a nice time period. We enjoy Everyone is friendly and very helpful. We appreciate everyone's help. When we ask for appointment we get in and out In a nice time period. We enjoy doing business with metro Ford. More
Friendly staff, worked well, serviced car correctly feelsafe Took the time to call me to let me know what was going on, gave me the choice to accept or deny, did work on all the parts my car needed, I feel safe Took the time to call me to let me know what was going on, gave me the choice to accept or deny, did work on all the parts my car needed, I feel safe and like they were reliable....got work done in a timely manner, very friendly staff that worked well with me and eachother...answered all the questions I had. More
quick easy painless Nicole and JT worked around schedule very nice easy to work with new what I wanted and did their best to get me into the vehicle in the payment I wanted. Very friendly and approachable J very nice easy to work with new what I wanted and did their best to get me into the vehicle in the payment I wanted. Very friendly and approachable JT was very helpful More
Excellent Service Experience! Troy was my service advisor and he did an excellent job keeping me updated on everything going on with my car. I was just in for a routine oil change Troy was my service advisor and he did an excellent job keeping me updated on everything going on with my car. I was just in for a routine oil change and he reminded me that I get free tire rotations! 1 less thing I have to worry about! More
Amazing service as usual! Always on time also very convenient ! Love the friendliness and cleanliness in the waiting area. They’ve always been great Ford is service as usual! Always on time also very convenient ! Love the friendliness and cleanliness in the waiting area. They’ve always been great Ford is the place to go More
leasing a new vehicle i was very happy with the cooperation and service of the staff at metro ford dealership.Darlene the sales person spent as much time as I needed to get i was very happy with the cooperation and service of the staff at metro ford dealership.Darlene the sales person spent as much time as I needed to get the vehicle built to my expectations. More
Did what they said they would Took truck in for warranty work on the exhaust,they replaced the broken hanger.got me my truck back the same day. Troy looked up some other work that Took truck in for warranty work on the exhaust,they replaced the broken hanger.got me my truck back the same day. Troy looked up some other work that had been done also Thanks More