
Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 5,073 reviews
Good service done quickly Very intrigued that you have an option to watch on your cell phone your car being serviced in real time. It was very interesting. My service was com Very intrigued that you have an option to watch on your cell phone your car being serviced in real time. It was very interesting. My service was completed quickly and efficiently. More
Great Dealership This is my fourth F150 I’ve purchased from Metro Ford. They always have been the most competitive as far as price and it’s always been a pleasure deal This is my fourth F150 I’ve purchased from Metro Ford. They always have been the most competitive as far as price and it’s always been a pleasure dealing with them. The sales staff has always been courteous and helpful. Dave Dariano is a stand up guy and I will continue to deal with Metro Ford in the future. More
Work on my explorer Metro is a nice clean facility with a great waiting room. They gave me a detailed explanation of my service and how much it would cost plus discussed Metro is a nice clean facility with a great waiting room. They gave me a detailed explanation of my service and how much it would cost plus discussed the options. Great service. More
Oil change Went in on a Saturday,asked if it would take long for an oil change.Service Rep said about an hour. I was good with that and had them rotate the tires Went in on a Saturday,asked if it would take long for an oil change.Service Rep said about an hour. I was good with that and had them rotate the tires as well.No complaints. More
It was my first service with the new car. Quick and easy. See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your questio See above. The EcoSport only has about 5,500 miles on it so it need anything other than an oil change and tire rotation (as expected). To your question below, I don't actually remember the service technician that I worked with. Having said that he was very nice and responsive. More
Extremely pleased Switched from a Chevy to a ford and found a great deal online, stopped in and dealt with JJ. From start to finish the process was seamless and I could Switched from a Chevy to a ford and found a great deal online, stopped in and dealt with JJ. From start to finish the process was seamless and I couldn’t be happier. More
So thankful for the deal i got at Metro I came from out of the area to shop at Metro. They provided me a pretty good trade in value on my car and i was able to take advantage of generous Fo I came from out of the area to shop at Metro. They provided me a pretty good trade in value on my car and i was able to take advantage of generous Ford rebates and 0% financing. Even with all the incentives i was still on a budget as i was in the middle of refinancing my home and was being told by my mortgage officer that i had debt / income limits that had to be honored otherwise the refinance would fail. Recognizing this, and respecting it, Metro provided additional discount to put the deal together, to honor my budget. It was a total solution to all my needs and i am so very thankful for it. They even threw in a free bedliner, and not a cheap one at that. All the staff i interacted with, beginning with Yvonne on-line, and all the sales & business office folks were great. I also enjoyed meeting and working with Mark F during the September sales event. Overall very satisfied so far and look forward to a good relationship with Metro. I would highly recommend them. They are professional and a large enough dealership to offer the best deals. Please send me some oil change coupons for your service department...smile...!! Thanks again to all the staff that made the purchase experience go so smooth. You provided me a great story to tell when i show off my new Ranger which has been getting pretty good gas mileage....averaging between 26-28 on highway at 70 mph....woohoo!! More
They took good care of me. Ask for Joe! He was very knowledgeable and he takes his time. I'm sure the other sales people are just as good as Joe. Ask for Joe! He was very knowledgeable and he takes his time. I'm sure the other sales people are just as good as Joe. More
awesome my sales guy went above and beyond to make sure my car was in good hands and the service crew were very helpful in explaining the cars problems bob my sales guy went above and beyond to make sure my car was in good hands and the service crew were very helpful in explaining the cars problems bob and dave were great and very helpful More
Hands Down The Best Dealer Experience Great sales people and excellent communication. I visited the first day after informing the internet sales guy that I wanted to test drive a particula Great sales people and excellent communication. I visited the first day after informing the internet sales guy that I wanted to test drive a particular Dodge Challenger. I drove 1.5 hours and when I got there the car was near the front doors waiting for me to get right in. After a nice greeting from my main sales lady, I was test driving within 10 minutes. When we returned from the drive, I was there less than an hour before being approved for a price I felt was very fair given the quality of vehicle. I went back 3 days later to pick up the car. And even on that day, I was there about an hour. No delays, or B.S. like you get with a lot of dealerships. No pressures on buying extended warranties or other add-ons. For once, the finance guy and sales lady were strait forward and genuine. Very rare these days. I will return the next time I'm in the market for another vehicle. Highly recommended!! More