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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
May 16, 2019
fast friendly and easy to talk to. Dan went the extra mile. He gave me options that made sense. Would sent him anyone that is thinking about a new or used car or truck. Dan went the extra mile. He gave me options that made sense. Would sent him anyone that is thinking about a new or used car or truck. More
by JOHN101857
Verified CustomerEmployees Worked With
JT Tibbits, Michelle Hamel, Dan Ketchum
May 15, 2019
F-150 purchase Everything was pretty good. Anthony was good did everything he could to get me in the correct vehicle. Was not happy about being financed for a vehicl Everything was pretty good. Anthony was good did everything he could to get me in the correct vehicle. Was not happy about being financed for a vehicle they didn’t know that they could get. Turns out they couldn’t get the vehicle. Anthony and Dave searches and got me into another vehicle More
by BARNCAT900
Employees Worked With
Dave Dariano, Anthony DeFabio
May 15, 2019
Service Great service for my Ford Edge oil change and New York State inspection. Everything was fine. Thank you for the great and prompt service. Thanks. Great service for my Ford Edge oil change and New York State inspection. Everything was fine. Thank you for the great and prompt service. Thanks. More
by jmichelle1981
Employees Worked With
Troy Hanlon
May 14, 2019
Good pickup The tech found a dangerous condition with one of the tires . Tire service was quick and very reasonable. A possible accident was avoided because of th The tech found a dangerous condition with one of the tires . Tire service was quick and very reasonable. A possible accident was avoided because of the observation of the tech. Thanks More
by Supersonic
Employees Worked With
Troy Hanlon
May 13, 2019
Great service Every time I’m at metro service the service reps are great, thank you so much they quickly take care of my needs again thank you Every time I’m at metro service the service reps are great, thank you so much they quickly take care of my needs again thank you More
by DZIUBA98
Employees Worked With
Victoria McLaughlin, Troy Hanlon
May 12, 2019
Awesome great deal Very friendly pleasure to do business with.i drove 200 miles for this deal and was worth every minute.i would do it again and may do so in July for an Very friendly pleasure to do business with.i drove 200 miles for this deal and was worth every minute.i would do it again and may do so in July for another car. More
by RMIC5
Employees Worked With
Jennifer Gifford
May 09, 2019
Another great visit to Metro Ford!!!! Easy visit this time for me, just an inspection and oil change and I was in and out. Great service an fast! Thanks to the Service department at Metr Easy visit this time for me, just an inspection and oil change and I was in and out. Great service an fast! Thanks to the Service department at Metro Ford once again. More
by clycpa
Employees Worked With
William Thorpe, Troy Hanlon, Jay Ostrander
May 07, 2019
Professional, knowledgeable and courteous staff We returned to Metro Ford in late April 2019 to arrange for another truck lease. The entire transaction, from the ending of our previous lease to dri We returned to Metro Ford in late April 2019 to arrange for another truck lease. The entire transaction, from the ending of our previous lease to driving away with a new F-150 on the same day, was efficient and seamless. All of the staff involved were very knowledgeable and helpful. I will certainly return for this experience again. More
by Dutch
Employees Worked With
Yvonne from internet sales, Joe Camuglia, Bill Marincic
May 07, 2019
I'm happy. It was a very busy Sunday afternoon at Metro Ford when I went there to check out a vehicle I was interested in. In spite of that, the attention, cour It was a very busy Sunday afternoon at Metro Ford when I went there to check out a vehicle I was interested in. In spite of that, the attention, courtesy, friendliness and help I received was outstanding overall. I signed the papers that day and picked the vehicle up the next day. Every effort was made to make the sale a good one for both parties, for which I truly appreciate and thank them for, especially Joe. :-) More
by Happy45
Employees Worked With
Victoria McLaughlin, Darlene Shafran, Joe Camuglia, Bill Marincic
May 07, 2019
Friendly and without the pressure. Darlene Shafran was terrific. There was no pressure on her part. Just friendly, informative assistance, during a very busy time. She couldn't have b Darlene Shafran was terrific. There was no pressure on her part. Just friendly, informative assistance, during a very busy time. She couldn't have been nicer and was the main reason we bought the car. More
by HPWETSEL
Employees Worked With
Darlene Shafran
