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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
May 06, 2019
Tony Jinnah! Thank you to Tony K my sales person! He made it and enjoyable experience relatively quick easy. Thank you Sara for pulling this all together! Thank you to Tony K my sales person! He made it and enjoyable experience relatively quick easy. Thank you Sara for pulling this all together! More
by JJCOOK97
Verified CustomerEmployees Worked With
Tony kinnaw Five stars, Bill Marincic, Sara Wynne
May 04, 2019
Excellent Always do a good job and goes the extra mile to make the experience a good one ! I would recommend to anyone to get service there ! Always do a good job and goes the extra mile to make the experience a good one ! I would recommend to anyone to get service there ! More
by MICHAELJ_71
Employees Worked With
Roger Gordon
May 03, 2019
Possible engine repair on a 06 Mazda Tribute Tom Miller in service was very courteous, informative, and professional! He let me know exactly what was wrong with my car within 2.5 hours of me dro Tom Miller in service was very courteous, informative, and professional! He let me know exactly what was wrong with my car within 2.5 hours of me dropping it off. Thank you so much for your honesty and professionalism! Lindsay Slater More
by lindsay.kesten
Employees Worked With
Tom Miller
May 03, 2019
A great place to get your vehicle serviced and done right. I would highly recommend Metro Ford to buy your vehicle and get your vehicle properly serviced. Everyone is very friendly and professionally. I will g I would highly recommend Metro Ford to buy your vehicle and get your vehicle properly serviced. Everyone is very friendly and professionally. I will go back for sure. More
by RGEOWARREN
Employees Worked With
Darlene Shafran, Jay Ostrander, Rob Hitchcock
May 03, 2019
Another great visit to Metro Ford!!!! My 2008 edge was in rough shape and the crew at Metro Ford found the parts needed and got my car back on the road in no time!!! Many thanks to all. My 2008 edge was in rough shape and the crew at Metro Ford found the parts needed and got my car back on the road in no time!!! Many thanks to all. More
by clycpa
Employees Worked With
William Thorpe, Troy Hanlon
May 02, 2019
Front Brake/Rotor Replacement Troy is always helpful & friendly! The Tech who worked on my daughters' car was very thorough & knowledgeable on the work performed. The Tech found so Troy is always helpful & friendly! The Tech who worked on my daughters' car was very thorough & knowledgeable on the work performed. The Tech found some areas of concern that he recommended be repaired. Made my daughters' car safe! Thank you!! More
by darthrob70
Employees Worked With
Troy Hanlon
May 02, 2019
my experience not a huge issue but i really would have like to get a second key fob for my car -other than that it was a smooth process from day one! not a huge issue but i really would have like to get a second key fob for my car -other than that it was a smooth process from day one! More
by KAREN72
Employees Worked With
Victoria McLaughlin, JT Tibbits, Dan Ketchum
May 02, 2019
Routine service There for inspection and oil change., it took a couple of hours. Spent some time with my sales person Dan. Dan was very informative as always. There for inspection and oil change., it took a couple of hours. Spent some time with my sales person Dan. Dan was very informative as always. More
by Supersonic
Employees Worked With
Dan Ketchum, William Thorpe, Jay Ostrander, Cary Peek
May 01, 2019
quick service service was fast and service manager took great concern on getting repair done in a timely manor.great to buy car or for repair service.frank service was fast and service manager took great concern on getting repair done in a timely manor.great to buy car or for repair service.frank More
by FMARCOTV
Employees Worked With
Joe Shanks, Troy Hanlon
May 01, 2019
My Ford Dealer Wouldn’t go anywhere else! Smooth transition into a new lease and accommodated my crazy schedule! I highly recommend the experts at Metro Ford! Thank Wouldn’t go anywhere else! Smooth transition into a new lease and accommodated my crazy schedule! I highly recommend the experts at Metro Ford! Thank you Bill and Michelle for making it so easy! More
by MPINN
Employees Worked With
Michelle Hamel, Bill Hearley
