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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
January 21, 2019
Great sales experience I was ready to get a new car. The team at Metro Ford helped me find a great one. They took the time to answer all my questions about financing, incl I was ready to get a new car. The team at Metro Ford helped me find a great one. They took the time to answer all my questions about financing, including questions about purchasing vs. leasing and the various protection plans available. The body shop was able to get me in right away to install some new mud flaps, too. More
by JNGUNTERT
Verified CustomerEmployees Worked With
Victoria McLaughlin, Michelle Hamel, Joe Camuglia, Bill Marincic, Bill Thorpe, Cary Peek
January 20, 2019
Great customer service & waiting area Thumbs up! I always feel comfortable coming here. I know that my car is well taken care of. I love having the TV and the coffee! Thumbs up! I always feel comfortable coming here. I know that my car is well taken care of. I love having the TV and the coffee! More
by MARINAKRISTEL
Employees Worked With
Nicole Bellanger
January 15, 2019
Timely. Efficient. Friendly. All my trucks get bought and serviced from Metro Ford. They accommodate the vehicles in a timely manner and do the work as requested professionally an All my trucks get bought and serviced from Metro Ford. They accommodate the vehicles in a timely manner and do the work as requested professionally and efficiently. If there is an issue they are right on top of trouble shooting to find a solution. More
by lawnlogicllc
Employees Worked With
Rob Hitchcock
January 15, 2019
Fast, efficient, helpful... 10/10 I was stuck with a huge rollover loan after my car was totaled and a previous dealership neglected to sell me gap insurance. Bob and Bill helped me SO I was stuck with a huge rollover loan after my car was totaled and a previous dealership neglected to sell me gap insurance. Bob and Bill helped me SO much, got me a great car, an AMAZING rate, and the whole process took less than 24 hours. I’m so thankful for the both of them, their help and the work they did to get me back on the road without being too hard on my pockets. Thank you, guys! More
by JANELEONHARDT1
Employees Worked With
Bob Ruzzo, Bill Marincic
January 15, 2019
Bob, salesman was awesome. Go by American, by ford. Can't go wrong dealing with Bob. From the beginning of test drinking. All the way to making sure delivery was perfect. Correc Go by American, by ford. Can't go wrong dealing with Bob. From the beginning of test drinking. All the way to making sure delivery was perfect. Corrected few minor problems and we were off extremely happy. More
by MDM173
Employees Worked With
Rob Dariano, Bill Marincic
January 15, 2019
Great Sales staff was very helpful, curtious, and attentive. They were not pushy or obnoxious. They kept focus on our wants and needs and made our buying ex Sales staff was very helpful, curtious, and attentive. They were not pushy or obnoxious. They kept focus on our wants and needs and made our buying experience pleasant. More
by JDAINO1
Employees Worked With
Anthony DeFabio
January 14, 2019
Oil Change and tire rotation It is very easy to schedule an appointment here. The job was done quickly and correctly. Friendly efficient staff. I'm currently driving the second ve It is very easy to schedule an appointment here. The job was done quickly and correctly. Friendly efficient staff. I'm currently driving the second vehicle that I purchased here. Anthony DeFabio, I have found to be very knowledgable and a pleasure to deal with when purchasing a new vehicle. More
by Bob M
Employees Worked With
Anthony DeFabio, Jay Ostrander
January 14, 2019
Great service Went to three dealerships and metro was the one who was able to meet my needs the best. Everyone was so nice and friendly too! Went to three dealerships and metro was the one who was able to meet my needs the best. Everyone was so nice and friendly too! More
by BDBOO26
Employees Worked With
Michelle Hamel, Joe Camuglia
January 14, 2019
Easy buying experience The process was easy and quick. Jen was great as was Victoria. Both were extremely helpful and took the time to ensure I was happy and that I knew how The process was easy and quick. Jen was great as was Victoria. Both were extremely helpful and took the time to ensure I was happy and that I knew how to work my new truck. More
by LOUCHJAY
Employees Worked With
Victoria McLaughlin, Bill Marincic, Jennifer Gifford
January 13, 2019
Fast and accurate My car was in for a recall. I dropped it off before work in the morning. Took the schuttle to work. My car was ready before i was done with work. Than My car was in for a recall. I dropped it off before work in the morning. Took the schuttle to work. My car was ready before i was done with work. Thank you. More
by Meredith
Employees Worked With
Troy Hanlon, Jay Ostrander
