Metro Ford

Easy and great Got my truck inspected everything went well in and out fast thanks for a great experience would recommend metro quick lane to everyone have a nice day Got my truck inspected everything went well in and out fast thanks for a great experience would recommend metro quick lane to everyone have a nice day More

Great experiance , they made it easy My Sales Person Nicole was very knowledgeable, this is the second car I bought form her in 6 months and both times were a pleasure My Sales Person Nicole was very knowledgeable, this is the second car I bought form her in 6 months and both times were a pleasure More

replace 02 sensor The dealer servicewas OK but if they had't screwed it up when they built he car, it wouldn't have taken so long to fix. I am not happy with car at al The dealer servicewas OK but if they had't screwed it up when they built he car, it wouldn't have taken so long to fix. I am not happy with car at all.The service advisor was great. More

Knowledgeable , accommodating no pressure Kevin in sales was great to work with. He made a high end transaction go very easy. I would definitely buy from him again at Metro Ford. Kevin in sales was great to work with. He made a high end transaction go very easy. I would definitely buy from him again at Metro Ford. More

Easy and painless The sales and finance people were awesome to work with. The whole process was very easy. When Scott wasn't available he set me up with Jen and both The sales and finance people were awesome to work with. The whole process was very easy. When Scott wasn't available he set me up with Jen and both of them were wonderful to work with. More

Quick and easy Service rep was helpful in assuring I paid the lowest price possible for my service. I have had many years of fine service at Metro Ford. Service rep was helpful in assuring I paid the lowest price possible for my service. I have had many years of fine service at Metro Ford. More

Friendly and helpful Got right in told them what i wanted no hassles got everything processed with ease and they where very thorough with going over my vehicles options Got right in told them what i wanted no hassles got everything processed with ease and they where very thorough with going over my vehicles options and how everything worked. More

Great people work at Metro Ford Metro has been servicing my Explorers the past 4 years. Service reps are friendly and very helpful. It is a comfortable place to wait and my car has Metro has been servicing my Explorers the past 4 years. Service reps are friendly and very helpful. It is a comfortable place to wait and my car has always been taken care of on time. I recommend Metro. Their employees care about their customers. More

servicing our Edge and purchasing a certified used F150 When i first purchased my certified F150, the manual said the jack fr the vehicle was under the small rear seat and it wasn't there. I complained in When i first purchased my certified F150, the manual said the jack fr the vehicle was under the small rear seat and it wasn't there. I complained in my last review about the missing jack. Metro ordered me a new jack and one of the service mechanics questioned the jack being missing. He showed me it is behind the small rear seat not under it. So in short, Metro wasn't to blame for the missing jack, Ford Motor company was to blame because the manual is out of date. Metro Ford is the best dealer in the tri-city area and is the only one I will go to for service and new vehicles. I've been dealing with them for over 30 years and can't say enough about their service, friendliness and customer service. Joe Shanks is the best salesman they have. He is knowledgeable and customer oriented. My last review of them was short because of the jack issue. I was wrong. I rate this dealership as above excellent in all categories. I've constantly recommend them to everyone I meet. To me going to Metro Ford is like going home to visit old friends. More

Customer care continues Metro Ford team continues to care for my F150 with top notch service. My recall was handled with expedited service so my wait time was minimal. The Metro Ford team continues to care for my F150 with top notch service. My recall was handled with expedited service so my wait time was minimal. The service team makes sure that I was updated during the process and walked me through what was done. More