Metro Ford

Fast and courteous Very nice,clean and comfortable Average waiting room .nice to have food available across the street for lunch. Helpful sales personell especially Very nice,clean and comfortable Average waiting room .nice to have food available across the street for lunch. Helpful sales personell especially J J Salarno More

They are all great to deal witg They make the experience as easy as possible have not used customer service or service yet. Everyone is friendly and very accommodating and don't wast They make the experience as easy as possible have not used customer service or service yet. Everyone is friendly and very accommodating and don't waste time. More

Disappointing Dropped my truck off at 9:30 on Saturday December 1, 2018 for an oil change and tire rotation appointment scheduled for 12:00. At 3:00 was not touched Dropped my truck off at 9:30 on Saturday December 1, 2018 for an oil change and tire rotation appointment scheduled for 12:00. At 3:00 was not touched yet. At 4:00 went to service desk to see the status......still not done. Yup, disappointed that I had a scheduled appointment, dropped it early and it was not even ready till almost 5:00. It’s jusr rude and disrespectful. More

Oil leak from oil pan Brought car in for oil leak, kept the car for 8 hours. I had to call to see if it was ready. Basically said they can’t find the obvious leak that I co Brought car in for oil leak, kept the car for 8 hours. I had to call to see if it was ready. Basically said they can’t find the obvious leak that I could see under the car. Said they put a fluid in the car to see where oil is coming from with uv light. Told me to come back in a couple days, didn’t take my name or make me cheduale an appointment. Just said he would be there and would get me in. Didn’t go back. Waste of day , miles, time. So I switched dealers. Bought the car from Metro. It currently has 3,200 miles , replaced oil pan, still leaking. Currently getting serviced for second oil leak. More

Service is Great Troy and the whole crew in the service department are excellent. They go out of their way to make certain that everything is done correctly and they a Troy and the whole crew in the service department are excellent. They go out of their way to make certain that everything is done correctly and they are very conscientious about cost to the customer. More

Easy no hassel Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. Sh Nicole Ballanger was patient with me and wife late black friday. We did not feel pressured and paid a fair price for our new vehicle and trade in. She gave us space and let us drive the vehicles alone More

Awesome as usual. Great work. I don't trust any other place . Jay always takes great care of my car and I. People are as o friendly. Genuinely friendly. Great work. I don't trust any other place . Jay always takes great care of my car and I. People are as o friendly. Genuinely friendly. More

Amazing JT and Vince were extremely helpful! They made sure all my needs were met and got me into the vehicle i wanted at my price range! I couldn't be happie JT and Vince were extremely helpful! They made sure all my needs were met and got me into the vehicle i wanted at my price range! I couldn't be happier! More

Shady finance dept. Agreed to 7% APR finance dept marked it up to 11.59% and had me digitally sign documents i could not see. I was pre-approved for 3.25APR through an o Agreed to 7% APR finance dept marked it up to 11.59% and had me digitally sign documents i could not see. I was pre-approved for 3.25APR through an outside bank. Perfect tier 1 credit. Only agreed to the 7% through ford credit due to a 1,000 dollar instant cash rebate. Also did three hard credit pulls, AFTER I agreed to ford financing..... Sales team were straight forward and great, Sub par service all around besides the sales team who seemed great. More

Metro Ford review Metro Ford I recommend because of their professional staff who worked thouroly and continuously with me until we found the right fit as far as a vehic Metro Ford I recommend because of their professional staff who worked thouroly and continuously with me until we found the right fit as far as a vehicle that my wife and I would be comfortable with. More