
Metro Ford
Schenectady, NY
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Oil Change and New Tires Troy made this experience wonderful and easy. I am so glad I chose to work with them for my car needs. AMAZING people!! Thank you so much Metro Ford!! Troy made this experience wonderful and easy. I am so glad I chose to work with them for my car needs. AMAZING people!! Thank you so much Metro Ford!!! More
F150 purchase The sales associate went out of his way to find the right vehicle in my preferred price range. Was very pleased with the experience overall. The sales associate went out of his way to find the right vehicle in my preferred price range. Was very pleased with the experience overall. More
Excellent I have been doing business with metro ford sense 2000 when I bought my first new F150. Then a 2004 F150, 2009 F150 and a 2014 F150 and now a 2018 Edge I have been doing business with metro ford sense 2000 when I bought my first new F150. Then a 2004 F150, 2009 F150 and a 2014 F150 and now a 2018 Edge sel. Metro has always met my needs , and I highly recommend Metro Ford. More
Another great visit My son was home for the holidays and his car in need of repairs, was able to get right in on Friday and he was on his way home on Saturday. Thanks to My son was home for the holidays and his car in need of repairs, was able to get right in on Friday and he was on his way home on Saturday. Thanks to all at the Metro Ford service department. More
Service and state inspections completed as expected. Arrived at my appointment time, service and state inspections completed in a reasonable time, had time for a cup of coffee and a pastry. The whole pr Arrived at my appointment time, service and state inspections completed in a reasonable time, had time for a cup of coffee and a pastry. The whole process from check-in to payment was painless. More
Faster then expected I had to bring my truck in for recall service, no big deal. They asked when I needed it back to which I answered at least by end of day. I was very ha I had to bring my truck in for recall service, no big deal. They asked when I needed it back to which I answered at least by end of day. I was very happy to receive a call before noon that my truck was all set. I was very pleased with the quick service. I only bring my last three trucks to Metro for service and have no reason to change. Thanks Metro More
A Professional Salesman with a history When we were looking at possibly buying a new vehicle from Metro our first question: is Dan Ketchum still there? We were pleasantly surprised to find When we were looking at possibly buying a new vehicle from Metro our first question: is Dan Ketchum still there? We were pleasantly surprised to find out he still worked at Metro. Having purchased several vehicles from Metro and other area dealers we find dealing with Dan's straight forward approach is a deal closer. No games, doesn't waste your time, delivers on his promise. JT made the paper work a breeze. As long as Ford has a vehicle we are interested in, Metro is always our first stop. More
NY Inspection I called to make an appointment for my NY inspection. I was able to get date and time that worked best for me. Date of service I was in and out within I called to make an appointment for my NY inspection. I was able to get date and time that worked best for me. Date of service I was in and out within 50 minutes. They even helped me sinc my phone with my car, I was having a problem. Service people were very friendly and professional. More
Always Great Service Not like any dealership I've ever gone to. They make an effort to get to know you. The minute your car is ready you get an email and a call which I re Not like any dealership I've ever gone to. They make an effort to get to know you. The minute your car is ready you get an email and a call which I really appreciated. Even better they let me bring my dog. Can't say enough about them and their entire staff. More
Very good My truck's service was completed as asked in a timely manner. The service area for customers who wait was comfortable and offered coffee and snacks. My truck's service was completed as asked in a timely manner. The service area for customers who wait was comfortable and offered coffee and snacks. More