Metro Ford

Service letdown Part out of warranty, raised price drastically. Possible bad tires on 6 month used vehicle with supposedly new tires. No assistance from dealership ob Part out of warranty, raised price drastically. Possible bad tires on 6 month used vehicle with supposedly new tires. No assistance from dealership obviously trying to capitalize on out of warranty More

Longest oil change ever At one point during this routine oil change, I actually considered that it would have been quicker for me to just change it myself, or go to a jiffy l At one point during this routine oil change, I actually considered that it would have been quicker for me to just change it myself, or go to a jiffy lube or somewhere similar. With no exaggeration, it took 1 hour and 15 minutes for an oil change and tire rotation. I have never waited this long for that service anywhere I’ve ever been. More

Recall was easy Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped of Needed to bring in my F150 for a door recall. Called and made an appointment and decided to have my oil changed while it was in the shop. Dropped off my truck, got a ride home from the dealer's free ride program, and waited for a call when it was done. I was advised it would be around 4 pm. At 3:45, I got the call and went and picked up my truck. Everything was done as expected without any problems. Glad to have used Metro Ford for service. More

Very helpful advisor Excellent service, very courteous and helpful . Would definitely go back based on Don's level of service. He should be recognized for his knowledge, Excellent service, very courteous and helpful . Would definitely go back based on Don's level of service. He should be recognized for his knowledge, friendliness and helpfulness More

Great experience . I was very pleased with Metro Ford. The sales person Nicole was a pleasure to deal with and worked to make the sale complete. She found rebates I didn I was very pleased with Metro Ford. The sales person Nicole was a pleasure to deal with and worked to make the sale complete. She found rebates I didn't even know of and make us the deal that fit our budget. The sales manager also worked closely with us. The entire staff was friendly, courteous, and made the atmosphere pleasurable and relaxing. I would highly recommend Metro Ford and especially Nicole if you are interested in a vehicle at the business. More

Better Everytime I Go I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driv I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driving school. Our clients LOVVVE our cars. We’re not the ones who keep them running great, it’s Metro. They’re late-model and often need anything from an oil change & tire rotation to dealer master mechanic expertise. Now that appointments have been reinstated after a hiatus - Metro Ford Service in Schenectady has become my go-to every time. I cannot tell you how thankful I am for the competence of this entire team! More

Great experience..there is nothing more to say..everything was done in a timely fashion..I was kept updated daily..very friendly and polite people experience..there is nothing more to say..everything was done in a timely fashion..I was kept updated daily..very friendly and polite people More

Awesome service Matt was fantastic, very knowledgeable. Manager Roger was great. Outgoing group in the quick ford. Snacks would be nice with the coffee while the cust Matt was fantastic, very knowledgeable. Manager Roger was great. Outgoing group in the quick ford. Snacks would be nice with the coffee while the customer's wait More

Gave me what I sought Excellent service Knowledgeable staff willing to go the extra mile to get what is needed . Close to the place I live. Quality cars fo sale. Excellent service Knowledgeable staff willing to go the extra mile to get what is needed . Close to the place I live. Quality cars fo sale. More

Very good, service was excellent The service was excellent ,did not have to wait to long,love the free coffee and donuts. Friendly sales people helping you out with all my questions The service was excellent ,did not have to wait to long,love the free coffee and donuts. Friendly sales people helping you out with all my questions More