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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

November 12, 2018

Ford Explorer Purchase The folks at Metro made the process easy and simple. I found the staff to be is knowledgeable and professional. I would recommend you visit Metro i More

by TMEYER2
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, Michelle Hamel
November 11, 2018

Oil change and tire rotation. Well they got it done but it took two hours to do. after being told 45 min to a hour. Then they didn't reset the oil mileage gauge, left there dirty p More

by RICHARDGAUDETTE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 11, 2018

PROFESSIONAL AND FRIENDLY SERVICE I find this dealership to be very professional. I have never felt that they were trying to offer services that weren't needed. They have always acco More

by djw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 11, 2018

Outstanding The gentleman were very professional and awesome! I always have a good experience when I need something done to the truck. They answer all my question More

by ANGIERICKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Sara Wynne
November 09, 2018

good service any always a good experience never had any problems and the service was very good i have never had any problems after the service was completed More

by FMENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 09, 2018

Efficient and good quality The work was done fast and efficiently with good quality. The service representative was excellent and very accommodating. I prefer to have my servi More

by Sharon72
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 08, 2018

Fast, easy, great service I made a deal quickly and everything went very smooth. Best experience ive ever had and i will return when my lease is up to renew a lease More

by CHADAEDWARDS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Rob Dariano, Michelle Hamel, Tony Simone, Gerry Dariano, Sara Wynne
November 08, 2018

service was faster and was great. I trust Metro Ford, how ever I do have a problem with the body shop, they refused to put on my crome door moldings and I am very disappointed , othe More

by VANESSABRANDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 08, 2018

Great Customer Service Troy at the ford service department is a GREAT guy and very helpful. I always try going to him as he explains everything to me and really takes care More

by PCNELSON_1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 08, 2018

Service appointment Had a 10:00 appt for oil change/ tire rotation, took more than 1 1/2 hours . Seemed a little excessive . Some express places get customers in and ou More

by TLGPONTIAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name, Rob Hitchcock
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