Metro Ford

Happy to have my vehicle back My vehicle needed rear wheel bearings replaced. The team saw that I was given a ride home and picked me up when my vehicle was finished. I was kept in My vehicle needed rear wheel bearings replaced. The team saw that I was given a ride home and picked me up when my vehicle was finished. I was kept informed as to the process of my repairs. My warranty covered my repair less $100 deductible. That’s what was the best!!! More

Great experience. Internet sale from outer state. Our Expedition has been totaled and we were running out of time with our insurance company. Found an acceptable replacement. Vehicle was certified, pr Our Expedition has been totaled and we were running out of time with our insurance company. Found an acceptable replacement. Vehicle was certified, priced right, good options. Dealt with everything vehicle site unseen. Drove our rental to the enterprise right down the street, was brought to dealership and they had everything ready so I could drive the 4 hrs back home. There was one issue with vehicle that I didn’t catch from online that we quickly and acceptably came to an agreement and I was on my way. There might be a lot of dealerships closer in a 4 hr drive from my house, but Metro Ford was friendly, knowledgeable, and very quick and willing to work with someone they had only talked to over the phone. Be a serious shopper, know what your looking for and what your willing to spend. Don’t be a tire kicker and waver over a few bucks here and there. I will return to Metro Ford in the future when I need additional vehicles. More

Very good work reasonable pricing Brought my truck in for major front end work they looked over my whole truck and suggested work that needed to be done and other stuff I could wait on Brought my truck in for major front end work they looked over my whole truck and suggested work that needed to be done and other stuff I could wait on my bill ended up $500 cheaper than expected I always recommend metro ford for any kind of mechanical needs More

Top notch Great experience. Nicole B and JT were awesome. Very helpful, knowledgeable and friendly. Would absolutely recommend to friends and family. Thank you Great experience. Nicole B and JT were awesome. Very helpful, knowledgeable and friendly. Would absolutely recommend to friends and family. Thank you very much for everything. More

Great Service dept was great and took care of my issues will def go back The sales team was very friendly and the service dept was great to work with. Service dept was great and took care of my issues will def go back The sales team was very friendly and the service dept was great to work with. More

Quick repairs, great work! Did great on my repairs. Had it back in no time. Highly recommend. Smooth transition from drop of rental car and back to my own car in very short am Did great on my repairs. Had it back in no time. Highly recommend. Smooth transition from drop of rental car and back to my own car in very short amount of time. More

"You Guys Are The Best" I am very pleased with the help and friendliness I received when purchasing my 2016 Explorer, everyone we talked to was amazing. Then we brought the c I am very pleased with the help and friendliness I received when purchasing my 2016 Explorer, everyone we talked to was amazing. Then we brought the car back for a little minor issues and the service guy Jay went over and above what he had to THANK YOU.....to top it off they gave us a new car to use while they fixed mine. I will be sure to mention Metro Ford to all my family and friends for their next purchase of a vehicle. Thanks Again More

Friendly fast and helpful Anthony was very helpful and knowledgeable! Ask for him when you go into the dealership. Completed my purchase and picking up the new F150 I brought t Anthony was very helpful and knowledgeable! Ask for him when you go into the dealership. Completed my purchase and picking up the new F150 I brought the wife. She took one look at the Ford Explorer and said “I want that” a few hours later another deal was struck. Financing department was a complete joy to work with! So helpful and took the time to go over every detail. They made sure we went with the best deal for our circumstances. Even made sure we had the right extended warranty for our needs. Anthony has excellent customer service skills and follow up. We are trilled with the purchasing experience and loving our new rides! More

They didn't fix the main issue we brought the car in for. We brought the car in for several reasons - NYS inspection, to check out some noise under the carriage - but mostly to fix a passenger side locking me We brought the car in for several reasons - NYS inspection, to check out some noise under the carriage - but mostly to fix a passenger side locking mechanism that wasn't working. It wouldn't unlock using the fob or the unlock mechanism on the door, so the door had to be opened by someone already inside the car using the handle. They showed a -0- charge on the invoice for the lock repair, which we initially thought was great, but then quickly realized they hadn't even addressed it. Now we have to make a second appointment, which is very difficult given our schedules. Not the best experience this time around. More

11 years Metro Ford has worked on my 2001 F-150 with 250,000 miles for the past 11 years. No one else touches my truck that still runs like a champ... I also h Metro Ford has worked on my 2001 F-150 with 250,000 miles for the past 11 years. No one else touches my truck that still runs like a champ... I also have a 2011 Toyota Corolla and the same goes for that... More