Metro Ford

Great Experience at Metro Ford First time Metro Ford customer, definitely will be back. Thanks to Nicole, Michelle and Bill for making a truck buying experience that far exceed my e First time Metro Ford customer, definitely will be back. Thanks to Nicole, Michelle and Bill for making a truck buying experience that far exceed my expectations. Was just looking , not interesting in buying, but the deal and service was just too good to pass up. More

satisfying experience I liked the salesman that I worked with, Tony Simone. He listened to me , what I wanted, what I wanted for payments and trade-in value for me vehicle I liked the salesman that I worked with, Tony Simone. He listened to me , what I wanted, what I wanted for payments and trade-in value for me vehicle. He was not high pressured and in fact encouraged me to take time and think about what I wanted to do. Tony was a pleasure to work with. I did and would again recommend him . More

Good Job Metro Totally efficient and friendly. Short wait good price clean space and treats and coffee spot on. Never seems too long. Thank you very much Metro Ford Totally efficient and friendly. Short wait good price clean space and treats and coffee spot on. Never seems too long. Thank you very much Metro Ford More

Always a good experience Weather service or sales have always had a great experience at METRO Ford Sale and Service. Special thanks to Bill Hurley, Michelle Hamel and Don Ede Weather service or sales have always had a great experience at METRO Ford Sale and Service. Special thanks to Bill Hurley, Michelle Hamel and Don Eden for Making things go smoothly! More

Terrible customer service I am not sure if this mail box is monitored but I wanted to provide my feedback on my last visit to the service center on October 6th. The bottom lin I am not sure if this mail box is monitored but I wanted to provide my feedback on my last visit to the service center on October 6th. The bottom line is that due to very poor customer service attitude and apparent lack of interest to take on the work, after 10 years of regularly coming to this center I will no longer set foot in this location again. Your agents have to learn how to set proper timelines for their tasks and how to properly schedule tasks that require part procurement. It is absolutely unacceptable to be told bring in your car and we’ll see when the part arrives and how long it will take to fix it, which according to his agent may be week or more. And when I requested that the replacement part be ordered and then to give me a call when it arrives so I can bring in my car the response was “this is not something I can do”!!!! Anyway, that’s it for me dealing with this location. More

Noisy brakes fixed fast! Excellent service-my brakes started making noise when I was doing errands. I went to Metro and they quickly diagnosed and fixed the problem. I barely Excellent service-my brakes started making noise when I was doing errands. I went to Metro and they quickly diagnosed and fixed the problem. I barely had time for a coffee and leisurely stroll around the lot. More

Great place for service! This dealership treats you like family. I have bought several vehicles from them. I bring all of my vehicles there for service. I like the option of This dealership treats you like family. I have bought several vehicles from them. I bring all of my vehicles there for service. I like the option of making an appointment. The service is always done quickly. More

Oil Change My first routine oil change found the Service people friendly and waiting area clean. Since car is new there were no issues to be resolve. My first routine oil change found the Service people friendly and waiting area clean. Since car is new there were no issues to be resolve. More

Outstanding Service - Always! The customer service and vehicle service are always top notch! Thank you for being so reliable and professional. I never hesitate when I need to bring The customer service and vehicle service are always top notch! Thank you for being so reliable and professional. I never hesitate when I need to bring my vehicle in because I know I will always be well taken care of. (And so will my vehicle!) More

Every thing was quick and easy Quickly located the vehicle we were looking for that they didn’t have on there lot. Jeffrey Kulzer was very knowledgeable and made our purchase extrem Quickly located the vehicle we were looking for that they didn’t have on there lot. Jeffrey Kulzer was very knowledgeable and made our purchase extremely easy. More