Metro Ford

Exemplary! As usual, the service was excellent in every way. The service rep was friendly and very courteous. He called to let me know exactly what needed to b As usual, the service was excellent in every way. The service rep was friendly and very courteous. He called to let me know exactly what needed to be done and again when the service was completed. More

rust repair hood has some rust issues. Replaced hood and the paint matched PERFECTLY. Unbelievable as the vehicle is 1 1/2 years old. Body shop is AWESOME!!!! hood has some rust issues. Replaced hood and the paint matched PERFECTLY. Unbelievable as the vehicle is 1 1/2 years old. Body shop is AWESOME!!!! More

Purchased a SUV and the transaction was smooth and efficient All the professionals involved performed excellently. The salesperson Anthony was very responsive to all quesions and took extra time to show feature All the professionals involved performed excellently. The salesperson Anthony was very responsive to all quesions and took extra time to show features to my wife. More

Great experience during new car purchase Joe and Bill both are great person and other staff also good. We spent couple of hours with children and facility is so nice children enjoyed popcorn, Joe and Bill both are great person and other staff also good. We spent couple of hours with children and facility is so nice children enjoyed popcorn, drink and other snacks and they really enjoyed the place. Finally we got car on same day and its was great exp. More

Awesome Awesome. Best anytime anywhere. Everyone was great. Troy is the best. He is very personable. I would recommend metro ford to anyone i am interested Awesome. Best anytime anywhere. Everyone was great. Troy is the best. He is very personable. I would recommend metro ford to anyone i am interested in a continental. Thank yo More

Great experience My sales person was wonderful, knowledgeable, pleasant, honest and friendly.I highly recommend her going forward. She worked very hard to make sure I My sales person was wonderful, knowledgeable, pleasant, honest and friendly.I highly recommend her going forward. She worked very hard to make sure I got what I wanted. More

Tire purchase and repair. I have been to Metro's tire facility [Quick lane]] twice in the last month for tire repairs. The first was a short nail that went into the right front I have been to Metro's tire facility [Quick lane]] twice in the last month for tire repairs. The first was a short nail that went into the right front tire tread horizontally and required no repair upon removal and no cost to me. The second happened within a week with a nail in the left front tire tread that was causing a very slow leak [Air every 3 days from my tire sensor]. The car was taken in immediately while I went across the street to have a quick McDonalds with my 4 year old grandson. Upon returning , I found the tire repaired and the car waiting. The cost was comparable to other tire dealers for the repair. It was fast, efficient, and done with a customer friendly attitude. More

Warrantee repair I had an issue with the seatbelts mechanism for the passenger seat with it arbitrarily locking up. The service team did a quick repair to make it wor I had an issue with the seatbelts mechanism for the passenger seat with it arbitrarily locking up. The service team did a quick repair to make it work while awaiting the replacement part. Good service effort. Only disappointment was in the delay in getting the replacement part for an item which is safety critical. Not Metro Ford's issue, really Ford Motor Company. More

5000 mile service Kudos to service staff. Always friendly, car promised on time. Troy excellent service rep and Nick the service manager always congenial and profession Kudos to service staff. Always friendly, car promised on time. Troy excellent service rep and Nick the service manager always congenial and professional. Been going there for 4 years now and they make it painless and a pleasure to go there. More

Inspection and Oil change I've been using this service center for 15 years. Service personnel and mechanics have always listened to my concerns and addressed them. Again, I w I've been using this service center for 15 years. Service personnel and mechanics have always listened to my concerns and addressed them. Again, I was pleased with the service for this visit. More