
Metro Ford
Schenectady, NY
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Fantastic Customer Service I can't believe how professional they are. I just dropped by to see if they had time to do my service and they got me in right away and with a smile. I can't believe how professional they are. I just dropped by to see if they had time to do my service and they got me in right away and with a smile. This place is awesome and Troy always goes above and beyond. More
very good dealership Metro ford is very friendly dealer they go way beyond to make a good deal and there costumer happy I would highly recommend metro ford Metro ford is very friendly dealer they go way beyond to make a good deal and there costumer happy I would highly recommend metro ford More
New Lease 2018 Escape Everyone we dealt with at Metro were very helpful and professional. Nick Saccone went out of his way to set up our phones and satellite radio station Everyone we dealt with at Metro were very helpful and professional. Nick Saccone went out of his way to set up our phones and satellite radio stations. More
Poor service. This is the last time I’ll ever go to Metro Ford for service. Had life time brakes and rotors installed approx five years ago. Rear brakes need replac This is the last time I’ll ever go to Metro Ford for service. Had life time brakes and rotors installed approx five years ago. Rear brakes need replacing but I lost my receipt. They show in the computer the work was done but state the computer was purged so unless I show a receipt there not honoring the lifetime brakes. Quick lane oil change was a positive experience and gave great service. If this is read by management at Metro don’t try to contact me like you’ve done in the past, I’m done with your dealership and will be purging all your numbers. More
Fiesta ST Purchase: Great Success! Eron was extremely helpful in finding my Fiesta ST. Metro didn't have the exact car I wanted on hand, and he helped me to find a car that fit my needs Eron was extremely helpful in finding my Fiesta ST. Metro didn't have the exact car I wanted on hand, and he helped me to find a car that fit my needs quickly and easily. More
Battery died got a new one and was in my way in no time at all. I always get good service from Troy Hanlon when I bring my vehicle into Metro Ford. died got a new one and was in my way in no time at all. I always get good service from Troy Hanlon when I bring my vehicle into Metro Ford. More
Oil Change Great service as usual. The best ford dealership in the area. Very attentive to your needs. Would highly recommend them for your sales and services ne Great service as usual. The best ford dealership in the area. Very attentive to your needs. Would highly recommend them for your sales and services needs More
Door replacement Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and ha Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and have it looked at. It’s a little bit of an inconvenience but...otherwise the new rear door looks good and is functional so. it is what it is. More
Satisfactory I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as promised. I was not advised that anything needed further attention. Was received in at the time I had arranged for my appointment, and was out within an hour. So, all in all, a very satisfactory service experience. More
Excellent Service Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything w Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything was handled in a polite and professional manner. More