Back

Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,074 reviews

October 02, 2018

Fantastic Customer Service I can't believe how professional they are. I just dropped by to see if they had time to do my service and they got me in right away and with a smile. More

by SUSANCERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, Dave Carach, Dave Dariano, Joe Camuglia, Troy Hanlon, Bill Thorpe, Cary Peek
October 01, 2018

very good dealership Metro ford is very friendly dealer they go way beyond to make a good deal and there costumer happy I would highly recommend metro ford More

by SKIDOO716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corrine markley, Victoria McLaughlin, Bill Marincic
October 01, 2018

New Lease 2018 Escape Everyone we dealt with at Metro were very helpful and professional. Nick Saccone went out of his way to set up our phones and satellite radio station More

by M.FERRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone, Victoria McLaughlin, JT Tibbits, Tony Simone
September 30, 2018

Poor service. This is the last time I’ll ever go to Metro Ford for service. Had life time brakes and rotors installed approx five years ago. Rear brakes need replac More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name of person I talked to.
September 30, 2018

Fiesta ST Purchase: Great Success! Eron was extremely helpful in finding my Fiesta ST. Metro didn't have the exact car I wanted on hand, and he helped me to find a car that fit my needs More

by CHRISTOPHER.A.CUSHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron (sales)
September 30, 2018

Battery died got a new one and was in my way in no time at all. I always get good service from Troy Hanlon when I bring my vehicle into Metro Ford. More

by GODSGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum, Troy Hanlon
September 30, 2018

Oil Change Great service as usual. The best ford dealership in the area. Very attentive to your needs. Would highly recommend them for your sales and services ne More

by PIZZASEED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 29, 2018

Door replacement Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and ha More

by MMSLATTS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Peek
September 29, 2018

Satisfactory I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as More

by jsewbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 29, 2018

Excellent Service Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything w More

by BRENDANCMARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
...
462
...