
Metro Ford
Schenectady, NY
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GREAT EXPERIENCE We had a wonderful experience dealing with Metro Ford, everyone was accommodating and friendly, unlike other dealerships we recently dealt with in bot We had a wonderful experience dealing with Metro Ford, everyone was accommodating and friendly, unlike other dealerships we recently dealt with in both New York and Massachusetts. They were willing to work with us and kept a smile of their face. They fixed more than we expected on a used vehicle we purchased, and delivered the car to my home for me (1.5 hours away) because we have 2 little kids and its very difficult to take time to get to a dealership so far away...than you Dan for your service! Joe, the salesman was great to work with and came through with all his promises, and JT was also awesome, communication was top notch and a true pleasure to deal with. More
Oil change/Battery replacement Staff was courteous and helpful as I had two small children with me. Battery was replaced at no cost as I recently purchased the car from the dealersh Staff was courteous and helpful as I had two small children with me. Battery was replaced at no cost as I recently purchased the car from the dealership. Overall very good experience! More
excellent My appointment was 8:00am I was taken right in, Service was completed and they advised me that my lug nuts were wrong and they replaced them. Everyo My appointment was 8:00am I was taken right in, Service was completed and they advised me that my lug nuts were wrong and they replaced them. Everyone was helpful Thank you . More
Great service! Metro Ford, as always, gets the job done right! They know what needs to be done to keep my Fusion up and running well. Thank you! Metro Ford, as always, gets the job done right! They know what needs to be done to keep my Fusion up and running well. Thank you! More
Love the car I finally found the car closest to the vehicle I’ve been researching for months. It had almost every option I was looking for. I’ve been to other deal I finally found the car closest to the vehicle I’ve been researching for months. It had almost every option I was looking for. I’ve been to other dealerships prior and even put down a few deposits to build a car. Let me just say the process didn’t go as smooth as I would hoped at those other places. At metro there was a fair amount of sales process to be expected but it wasn’t as pushy then what I’ve found elsewhere. The only complaint I have, and it’s partially my fault for being in a hurry to pick up the car and show it off, was I was promised a full tank of gas that was not delivered. The salesman says he’ll rectify that though. More
Great customer service Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services performed are done right. More
Took the time I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the time to spray it with a hose full force on it for like 5 min to see if it might be causing it. They found no problems but took the time to see if they could recreate my concern and told me if I had any problems to give them a call and bring it back. I have worked with JJ looking to buy a car and JT. I would highly recommend working with those 2 people they are great. More
great buying experience purchased a used certified f150, I would highly recommend you work with nicole bellanger, casual, stress free transaction, no pressure. she is excell purchased a used certified f150, I would highly recommend you work with nicole bellanger, casual, stress free transaction, no pressure. she is excellent, very professional. More
Always reliable Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you More
Great customer service Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always had a great attitude when talking with him. This dealership has always done great with maintaining both my truck and my wife's suv. More