Metro Ford

Love the car I finally found the car closest to the vehicle I’ve been researching for months. It had almost every option I was looking for. I’ve been to other deal I finally found the car closest to the vehicle I’ve been researching for months. It had almost every option I was looking for. I’ve been to other dealerships prior and even put down a few deposits to build a car. Let me just say the process didn’t go as smooth as I would hoped at those other places. At metro there was a fair amount of sales process to be expected but it wasn’t as pushy then what I’ve found elsewhere. The only complaint I have, and it’s partially my fault for being in a hurry to pick up the car and show it off, was I was promised a full tank of gas that was not delivered. The salesman says he’ll rectify that though. More

It was done RIGHT! This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Agai This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Again, thank you you two! More

Quick simple service Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane/metro ford to any one wanting a honest and fair garage. More

Excellent execution of the work and follow through. At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two yo At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two young sons. After a few calls, I spoke to Troy and he was slightly dismissive of me which made me slightly upset but I ended up sending my car up to the dealership and from my wives account she was very pleased and was able to be put into a loaner (very important for some people by the way). After the vehicle was fixed the service and costumer service teams were excellent and Troy turned it around for me. I will do more business with Metro in the future. More

Went well Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again. More

Air Conditioning Issue Resolved Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transp Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transportation. They isolated the problem and worked with me on many levels. Will be back again for sure. Jay was especially understanding and great to work with. More

Don Eden , transit van recalls Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finishe Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finished. He was great to deal with. More

Painless Metro really made the car buying process enjoyable. Friendly, professional, and courteous. There was no pressure, no hassle, no "shady business", jus Metro really made the car buying process enjoyable. Friendly, professional, and courteous. There was no pressure, no hassle, no "shady business", just straight forward and to the point. Will be going back and would recommend to anyone More

terrible service dept Service garage never has a clue what's going on, ordering parts, communication with customers nor their own dealership. Too many hands in the mix. Service garage never has a clue what's going on, ordering parts, communication with customers nor their own dealership. Too many hands in the mix. More

No hard sell I'm from out of town; only spend my summers here. I usually get all my service done at home, where I love my Ford dealer (Nick Nicholas), for explain I'm from out of town; only spend my summers here. I usually get all my service done at home, where I love my Ford dealer (Nick Nicholas), for explaining everything clearly to me and not trying to get me to pay for services and parts I do not need. So, I was very happy to get the same kind of service at Metro Ford. I went on a very busy day; so, even though I had an appointment, it did take a little longer than usual. More