
Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
Super easy transaction I had done my research and decided on a vehicle on Metro's lot. The deal was finalized in less then an hour with a phone call and a few texts! Super I had done my research and decided on a vehicle on Metro's lot. The deal was finalized in less then an hour with a phone call and a few texts! Super easy transaction! More
excellent ! quick and efficient. Sent me a $25 coupon on my birthday that I was able to use recently. Thank you so much :) Every time I call someone picks up the phone immediately and Sent me a $25 coupon on my birthday that I was able to use recently. Thank you so much :) Every time I call someone picks up the phone immediately and is extremely happy to assist me. More
The Artist and the Flex: The David Austin Story I had performed a great deal of research online of vehicles for a couple of months. I had found an interest in two cars of the same model which I was I had performed a great deal of research online of vehicles for a couple of months. I had found an interest in two cars of the same model which I was interested in at Metro Ford. Upon arrival at the dealership, my mind was 90% made up on what I wanted to purchase. JJ Salerno met us as we were walking into the door and welcomed us warmly. I feel that I received a fair deal on the car that I purchased. I also feel that I received a fair rate on my trade-in. We were assisted through the financing process by JT Tibbits. He was very personable and disarming. Paying for a new vehicle can be the most real and stressful inducing leg of the process. We were made to feel very comfortable throughout that stage by JT. We had scheduled a specific time for the pick-up of the vehicle. On the morning of the scheduled time. I received a phone call from JJ, informing that they would need some more time to have the car ready. I greatly appreciated the consideration of my time, by informing me of this and not having to wait idly for the car in the showroom. The purchasing of my vehicle was a pleasurable experience. I hope, moving forward, that the dealership is able to provide the same level of straight-forwardness and comfort throughout what will hopefully be a continued auto service and maintenance relationship. More
Excellent I shopped around a bit before ending at metro ford where I was met with exceptional service. Being my first new car purchase I felt nervous and unsure I shopped around a bit before ending at metro ford where I was met with exceptional service. Being my first new car purchase I felt nervous and unsure however they were patient and kind meeting all my needs. More
Fantastic! Easy,pleasent. Great people to do business with, salesman Alan Huang is great to work with. Everyone there polite and professional. Plan on spring pirchase for wife Great people to do business with, salesman Alan Huang is great to work with. Everyone there polite and professional. Plan on spring pirchase for wife and sending kids after college next year to Metro Ford for first cars. Purchased several vehicals from dealers through the years, this was best experience bar non. More
Excellent service# Your sales people go above and beyond to help their customers comfortable with them. They are there to help you purchase what you want or need, Thank Your sales people go above and beyond to help their customers comfortable with them. They are there to help you purchase what you want or need, Thank you to Kevin, Dave and T J. They are awesome and professionals all the way. We will certainly recommend Metro Ford to our family and friends. More
smooth Joe and Ford got me out of my 2016 escape,I was getting the miles high and Ford sent me a letter with options.I acted on it and 2 days later I driving Joe and Ford got me out of my 2016 escape,I was getting the miles high and Ford sent me a letter with options.I acted on it and 2 days later I driving a 2018 Escape. More
Worry-Free Nicole Bellanger was extremely helpful during this buying process and settled my nerves!! She made suggestions and made the buying-process easy for me Nicole Bellanger was extremely helpful during this buying process and settled my nerves!! She made suggestions and made the buying-process easy for me. Thanks, Nicole!! More
great, awesome The problem I had was not fixed the first time I went in with my vehicle, they re-scheduled it and made sure it was corrected. The staff in service wa The problem I had was not fixed the first time I went in with my vehicle, they re-scheduled it and made sure it was corrected. The staff in service was by far from drop off thru pick up some of the best people I have ever dealt with., Metro Ford has put together one of the best teams at any dealership I have ever dealt with. Thank you, for making my experience totally hassle-free. More