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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
July 27, 2018
Quick and efficient Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Ha Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Have Used this dealer service department for years. More
by DAVE2BOYS
Verified CustomerEmployees Worked With
Jay Ostrander
July 27, 2018
Fantastic Bill was great and showed us what we wanted to upgrade. He also gave a great deal and found any savings possible to seal the deal Bill was great and showed us what we wanted to upgrade. He also gave a great deal and found any savings possible to seal the deal More
by GLASTETTERISABEL
Employees Worked With
Bill Marincic, Bill Hearley
July 27, 2018
Service Check They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks More
by THERESADUN9
Employees Worked With
AJ, Michelle Hamel, Anthony DeFabio, Bill Hearley, Troy Hanlon, Sara Wynne
July 26, 2018
Troy is great to work with. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. More
by BCFRANCE
Employees Worked With
Troy Hanlon
July 26, 2018
Great service - very honest I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and do good work. The waiting area is very nice too with WiFi. More
by criscil
Employees Worked With
Jay Ostrander
July 24, 2018
Awesome! I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manag I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manager made me very at ease answered all my question. Thank you. More
by Satisfied customer
Employees Worked With
Dave Dariano, Joe Shanks, Bill Marincic, Jonny Dariano
July 23, 2018
Service From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle repaired at a reasonable price. Not only were the repairs done precisely, but it came in way under budget and was finished a day ahead of time. Amazing service center, More
by TGS026
Employees Worked With
Bill Thorpe, Don Eden
July 23, 2018
2013 Boss 302 Amanda was great to work with. The sale manager is a hard negotiator. We made a deal after a few weeks of emailing back and forth. Amanda kept m Amanda was great to work with. The sale manager is a hard negotiator. We made a deal after a few weeks of emailing back and forth. Amanda kept me up to date. The transaction was easy and smooth. More
by BFORRY1967
Employees Worked With
Amanda Blount
July 23, 2018
Easy, pleasant and fair. I got the blue book value for my trade in, test drove the demo version of the car I was interested in, ordered New, and they found it a dealership wit I got the blue book value for my trade in, test drove the demo version of the car I was interested in, ordered New, and they found it a dealership within a day. More
by SANJAYCORREA
Employees Worked With
Victoria McLaughlin, JT Tibbits, Vince Smeaton
July 23, 2018
fair price and easy transaction Purchased a certified used vehicle. The price was very good. I got a low but fair offer for my trade. The total deal was fair for both sides. The exte Purchased a certified used vehicle. The price was very good. I got a low but fair offer for my trade. The total deal was fair for both sides. The extended warranty price I think was excellent. JT Tibbits and JJ Salerno were nice to deal with and treated me with respect. More
by NTCPA10
Employees Worked With
JT Tibbits, JJ Salerno
