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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,076 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,076 reviews

January 30, 2024

Good service at fair price. Good status communication and issue resolved at time originally provided. More

by jmotler1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Troy Hanlon, Jay Ostrander, Cary Peek
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January 28, 2024

Keith and his team are great, I will always bring my cars here for service. More

by CREEKBOTTOMCONTRACTING
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keith Kepner, Troy Hanlon, Rob Hitchcock
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January 27, 2024

Jennifer was polite, knowledgeable, professional and an overall pleasure to work with. She is truly an asset to metro ford More

by gasbara1417
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Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
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January 26, 2024

Excellent as always, Dave Dariano, Dave Carach, and Anthony Defabio made my experience so easy. More

by SGAY92593
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Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Anthony DeFabio, Troy Hanlon, Gerry Dariano, Bill Thorpe, Jay Ostrander, Rob Hitchcock
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January 26, 2024

I attempted to set an appointment up for a recall. I’m a teacher with limited time to make phone calls.. when I called the man who answered, the phone, was speaking to as if he was the one who just s More

by hendleyshannon3285
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
I have no idea who answered the phone in the service dept. , Darlene Shafran
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January 25, 2024

Writing this for my in-laws who are in their 80's. Metro, and especially AJ, were so great working with them. They listened to their needs, helped choose the best car for them and at their budget. The More

by Jen S
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Recommend Dealer
Yes
Employees Worked With
AJ Denton
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January 24, 2024

Excellent communication, great customer service, and fair pricing! AJ did a great job, will buy from Metro again. More

by TDENNISON10
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Recommend Dealer
Yes
Employees Worked With
AJ Denton, Bill Marincic
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January 24, 2024

I felt heard at this dealership. I felt like my sales person was very personable. More

by mhytko3
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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January 24, 2024

I could not ask for anyone to work harder for me than Bill Hearley does. Once again, Bill and JT have made my car-buying experience quick and professional. More

by GIXXER999
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Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley
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January 24, 2024

I suggest you get AJ. He was amazing. Super patient and helpful. Any questions or concerns were answered immediately. Any issues that arose were handled quickly. I had a g More

by gdunham21
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Recommend Dealer
Yes
Employees Worked With
AJ, JT Tibbits, Sara Wynne
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