Metro Ford

Gary in the Body Shop took great care of my 2018 F150 Lariat I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a I gave the rating because Gary in the body shop ordered accessories for my 2018 F150 Lariat truck and the parts came in quick and the body shop did a great job putting my fender flares on. Metro Ford prices were less expensive than other body shops or truck accessories dealers. Paul in the body shop did the work on my truck and then washed it for me and came out and talked to me and explained what he had done and how they were attached. This made me feel like part of the ford family. Then on top of that, General Manager Bill Thorpe came to talk to me to make sure I was happy with my experience from the body shop. Again feeling like part of a big family at Metro Ford. More

Always great service! I usually work with Troy and they are always friendly, efficient with timing and get you a loaner if you need it!! The best is they're honest enough t I usually work with Troy and they are always friendly, efficient with timing and get you a loaner if you need it!! The best is they're honest enough to tell you if anything else they found in the overall inspection needs to be addressed immediately or in the next couple months!! More

Outstanding customer and vehicle care. Outstanding service department and Troy has a real customer care philosophy. Thank you Metro Ford for the total care and service of my 2018 Raptor. Outstanding service department and Troy has a real customer care philosophy. Thank you Metro Ford for the total care and service of my 2018 Raptor. More

Body Shop Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay More

Recent Service Experience I recently had to bring my Ford Escape in for service. I had some questions about the work and my extended warranty service plan. Troy answered all I recently had to bring my Ford Escape in for service. I had some questions about the work and my extended warranty service plan. Troy answered all my questions and was very helpful in getting me scheduled. While I was at the dealership I stopped in to talk to Michele about my options with extending my service plan. She was very knowledgeable and gave me some things to think about. I look forward to continuing my relationship with Metro Ford! More

flat tire I recently had a flat tire, I called my sales person Jonny, and he immediately helped me. Jonny showed me directly where the service shop was and put I recently had a flat tire, I called my sales person Jonny, and he immediately helped me. Jonny showed me directly where the service shop was and put me with Don Eden. Don wrote me up and was very polite. The service was great. Metro Ford was very hospitable to me. I would recommend them to anyone. More

Service Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service de Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service department. More

Service Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy More

I know my was was repaired properly The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van w The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van was repaired properly. More

Great customer experience - sales personnel were outstanding Sales is the "face" of a dealership. The sales manager was very open, transparent and responsive. Dealership had a very friendly and helpful feel - Sales is the "face" of a dealership. The sales manager was very open, transparent and responsive. Dealership had a very friendly and helpful feel - everyone asking if they could help. Spotless premises and tremendous inventory. More