Metro Ford

Did a good job I am upset with joe our sale rep I was referred to him by rick wanright and he never receive his 100.00 after asking about it I am upset with joe our sale rep I was referred to him by rick wanright and he never receive his 100.00 after asking about it More

Fantastic Kevin did everything he had to do to get me the car I wanted. Everyone was very friendly and extremely helpful throughout the whole process. Kevin did everything he had to do to get me the car I wanted. Everyone was very friendly and extremely helpful throughout the whole process. More

Much better then past years Troy got all my information out the computer that I email when making the appointment . Asked if there was anything else that needed service and took Troy got all my information out the computer that I email when making the appointment . Asked if there was anything else that needed service and took my keys and within a few minutes my vehicle was on a lift and being worked on. After all the service was complete again he asked if there was anything else he could do and gave me a hand shake and thank me for the business. More

Service Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I h Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I have. They are always patience with my questions and I am always treated with respect. More

75000 mile service Got me in for service the same day and got me out quickly . Explained everything clearly and with courtesy . Also detailed price quote and was spot on Got me in for service the same day and got me out quickly . Explained everything clearly and with courtesy . Also detailed price quote and was spot on. More

My review I have never bought a vehicle from Metro Ford and they treated me like a longtime friend. The salesman didn't hound me and let me look at my own pace. I have never bought a vehicle from Metro Ford and they treated me like a longtime friend. The salesman didn't hound me and let me look at my own pace. Once I made my selection he went over the features and discussed costs. After several rounds of negotiations we settled on a final price that I could accept and made the deal to lease a new Escape. I traded in a vehicle with reverse equity, negotiated a monthly payment that reduced my current payment by almost $45/mo. and drove away the next day with a new vehicle. I have purchased over six previous Escapes from another dealer and this has got to be the best experience I have ever had. My return will be strongly considered for the future. More

Happy with purchase Salesman wasn’t pushy, didn’t feel like I was getting a story from him. I respect that. Overall things worked out. Happy with the vehicle I purchased. Salesman wasn’t pushy, didn’t feel like I was getting a story from him. I respect that. Overall things worked out. Happy with the vehicle I purchased. More

Mike DiCocco - Great Service Wanted to thank Mike DiCocco, our car salesman, for making a lark of a visit to the 'car store' (like my daughter would say) a very excellent experien Wanted to thank Mike DiCocco, our car salesman, for making a lark of a visit to the 'car store' (like my daughter would say) a very excellent experience. He was helpful, knowledgeable and kind. And, really, he was the only reason that we walked away with a car. Having recently left the dealership we had been going to, everything at Metro Ford has been Great. Will continue to come back. More

Stress free, satisfying purchase! First of all I would like to say thanks to the sales team again at Metro. Tony Simone was the sales person helping me with my purchase of a new 2018 F First of all I would like to say thanks to the sales team again at Metro. Tony Simone was the sales person helping me with my purchase of a new 2018 F250. The F250 trucks are way in the back of the lot. Although I didn't expect anyone to come all the way to the back with me to look around in the early stages of my purchase (prior to my test drive) Tony was willing to walk around with me late one evening just before closing. Obviously he wanted to sell me a truck I know however closing time was near and other sales persons weren't so responsive. The next day Tony followed up with me about some promotions that I was unaware of. I was happy to hear about them. After the test drive the whole process was even smoother yet. Tony helped me decide on some up-grades for my truck and made sure they would be complete for the day I returned to get my new truck. Thanks again Tony for such a great experience! A special thanks to Mr. "JT" Tibbits for the financing side of the process. Thankfully JT reminded me of the extended warranties and triple care products that I had totally forgot about. It was an easy sale for JT because I always get extended warranties especially on my vehicles. But JT flawlessly explained all the add-ons and made me feel great about my decision. Thanks JT! More

Great Arrived early and was registered for service and informed what was to be done and length of repair. Completed as informed. Was on my way shortly. Arrived early and was registered for service and informed what was to be done and length of repair. Completed as informed. Was on my way shortly. More