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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

May 21, 2018

Great Dealership Had a excellent experience with all the staff I encountered during our process of buying a new vehicle. It was a hour away from where we live but well More

by SHUFIT
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, JT Tibbits, Michelle Hamel, JJ Salerno, Bill Hearley
May 21, 2018

Great Customer Service Anthony DeFabio was the best. He explained everything in detail. Michelle was the best with financing. Victoria did a wonderful job helping Anthony wh More

by KJONES9132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, Michelle Hamel, Anthony DeFabio
May 21, 2018

great timely service.....complete.....accurate service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen More

by PWATS5317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Troy Hanlon
May 20, 2018

Breaks/Tires/Oil Change Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal More

by Adam R Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
May 19, 2018

TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE More

by DHHOTALING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hamel, Troy Hanlon, Jay Ostrander
May 19, 2018

Fantastic Service Every time I come here for service I am more and more surprised. Roger always fits me right in even though I never have an appointment and gets me in More

by SUSANCERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
May 18, 2018

Prompt and efficient service Had limited time and no appointment...needed 4 new tires and an oil change. I had a good price on the tires and was promised they could get job accom More

by STREXLER1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock, Gary Askew
May 18, 2018

Very accommodating on all occasions, I have found all employees of Metro Ford to be very accommodating of my physical disability and adjust the way the process work to a More

by MIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I ddi not get any specific names
May 17, 2018

Great Buying Experience! Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me g More

by IRWINDNATHANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Dave Dariano, Michelle Hamel, Joe Camuglia
May 17, 2018

Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They More

by bobmerry726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Don Eden, Jay Ostrander, Rob Hitchcock, Gary Askew
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