
Metro Ford
Schenectady, NY
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Great Dealership Had a excellent experience with all the staff I encountered during our process of buying a new vehicle. It was a hour away from where we live but well Had a excellent experience with all the staff I encountered during our process of buying a new vehicle. It was a hour away from where we live but well worth the drive. I happened to decide on this dealership because of all the high reviews, which was a great decision! More
Great Customer Service Anthony DeFabio was the best. He explained everything in detail. Michelle was the best with financing. Victoria did a wonderful job helping Anthony wh Anthony DeFabio was the best. He explained everything in detail. Michelle was the best with financing. Victoria did a wonderful job helping Anthony when he got stuck on some questions. Overall it was an enjoyable venture. More
great timely service.....complete.....accurate service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen checked on me as well....hot coffee during my wait....NICE More
Breaks/Tires/Oil Change Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal. Jay from the SVC desk called and informed me, gave me an estimate, and took care of getting the repairs completed, all in the original time frame requested. More
TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PREVIOUS VISITS THIS WAS THE BEST. More
Fantastic Service Every time I come here for service I am more and more surprised. Roger always fits me right in even though I never have an appointment and gets me in Every time I come here for service I am more and more surprised. Roger always fits me right in even though I never have an appointment and gets me in and out as quickly as possible. One of the technicians even came out to show me my air filter and how dirty it was. I never would've have known to change it. Thank you so much to the entire staff, keep up the great work! More
Prompt and efficient service Had limited time and no appointment...needed 4 new tires and an oil change. I had a good price on the tires and was promised they could get job accom Had limited time and no appointment...needed 4 new tires and an oil change. I had a good price on the tires and was promised they could get job accomplished - 2 hours. Also did a 4 wheel alignment. Total price under $500 and completed as promised. More
Very accommodating on all occasions, I have found all employees of Metro Ford to be very accommodating of my physical disability and adjust the way the process work to a on all occasions, I have found all employees of Metro Ford to be very accommodating of my physical disability and adjust the way the process work to assist me. More
Great Buying Experience! Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me g Forget the stereotype of pushy car salesmen! Dealing with Dave, Joe and Michelle was painless from the start. They took good care of me, helped me get the exact 2018 F150 I wanted, gave me a great deal! They were great communicators all through the process, And Darlene was very patient dealing with my 100 + 1 questions about how to use all the hi-tech features in my new F150. And I just love the vehicle, much improved over my 2005 F150 which I also loved! More
Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They look over each vehicle, let me know what needs work now, and what to plan on In the future. The work has been done well, and I feel done at a competitive price. As a testament, we do a lot of long trips and experienced no problems on the trips. Two vehicles are over 20 years old. More