Metro Ford

Jay Ostrander and the team at Metro Ford are amazing. Moving from Southern CA I didn’t think the service department would be anything close to what it was back there but they have met my expectations an Moving from Southern CA I didn’t think the service department would be anything close to what it was back there but they have met my expectations and surpassed them. Thank you Metro Ford. More

Ford Metro is the best! Very happy with my new vehicle. Thank you. Happy New Year! Very happy with my new vehicle. Thank you. Happy New Year! More

My car was running fine. ... no problems at all. Metro called and offered to come to my home to do a recall repair. He came, did the repair and my car hasn't run since then. W ... no problems at all. Metro called and offered to come to my home to do a recall repair. He came, did the repair and my car hasn't run since then. We then had to have it towed to Metro and so far my bill to fix it is up to $3600.00. They don't know when it will be done. I had a perfectly fine car and now I owe them 3600.00. I'm disgusted More

When I am told we have a 1:00 p. m. appointment I expect the work to be done at 1:00 p.m. It was a simple task, yet we were told to leave the car. m. appointment I expect the work to be done at 1:00 p.m. It was a simple task, yet we were told to leave the car. More

Smooth and seamless Rob did a great job and made us comfortable throughout Easy transition comfortable throughout Easy transition More

Everything went very well. They diagnosed the problem and got a lot of work done in two days. The car is working very well now. Everyone was very pleasant to deal with. They diagnosed the problem and got a lot of work done in two days. The car is working very well now. Everyone was very pleasant to deal with. More

No xx in negotiations with AJ the salesman. I got my price for my trade and happy with the Bronco so far. There is a problem with the points I was to acquire. A J set up my account and when I w I got my price for my trade and happy with the Bronco so far. There is a problem with the points I was to acquire. A J set up my account and when I went to use them to buy accessories they weren't there. I contacted Ford not once but twice and was told I was past the two months sign up window. The operators contacted upper management who reviewed and denied my points. There's more to the situation. More

Jake is an excellent sales person! Metro Ford treated me like a family member number one car dealership and Albany New York Metro Ford treated me like a family member number one car dealership and Albany New York More

Very pleased with service. It was an extreme convenience for them to pick up my vehicle and drop back off to me It was an extreme convenience for them to pick up my vehicle and drop back off to me More

Very friendly, courteous and answered all my questions. Made sure I was taking advantage of all our rewards points. Made sure I was taking advantage of all our rewards points. More