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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

December 27, 2023

3 I was expecting the dealership to be open to using my warranty for my vehicle Instead they used verbiage regarding my side mirror that unfortunately gave the wrong impression as to how the damage caused More

by Nix536
Recommend Dealer
Yes
Employees Worked With
Troy
December 26, 2023

Always awesome help w my cars. Timely and comprehensive Fair prices . Pleasant environment My favorite car service choice every time More

by snyce1
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 26, 2023

Fantastic staff and a very smooth transition in to my new vehicle…very satisfied thanks! More

by autumnsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Sara Wynne
December 24, 2023

Where can I put zero stars. The customer service is terrible. Quality of work is terrible. Very disappointed. More

by Dealerrater24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collison Center Department
December 23, 2023

Very friendly And Helpful. Nice clean place. Didn't take long for the oil change and tire rotation. More

by Mbrown3699
Recommend Dealer
Yes
Employees Worked With
Do
December 21, 2023

Buying from this dealership was very difficult. The sales staff was not responsive and it always took a couple of days to get a response. Paperwork was signed and returned, but unfortunately it w More

by OTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Leonard, Bill Thorpe
December 21, 2023

I had new tires installed at Metro Ford. After installation, I felt a pretty bad vibration from the rear end. I returned to the dealer and they confirmed my complaints after a test drive, More

by paul.rittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Eden
December 21, 2023

Over all a good buying experience. Prompt sales and service. Would recommend to friends and family. More

by mpg1776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
December 21, 2023

Excellent service all around. There were no sales tactics or pressure to purchase. Rather, Metro staff took their time to listen to my needs and helped make an informed decision More

by lewpapps
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
December 21, 2023

Anthony DeFabio and Dave Dariano were wonderful to work with. The entire process was efficient and enjoyable. Love the new Ford and would buy from Metro Ford again! More

by cturso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Anthony DeFabio
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