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Metro Ford

Schenectady, NY

4.5
5,074 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,074 reviews

November 28, 2023

I had the greatest person name Jake he helped me and my son out every step of the way he’s was knowledgeable and understanding More

by SHAMICKA154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Marincic
November 27, 2023

The management and the service Departments are both fantastic. I would recommend them both anytime to anyone. Everyone is always willing to help me with both my cars. More

by JADAMEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Troy Hanlon, Bill Thorpe, Jay Ostrander
November 25, 2023

Extremely helpful highly recommend. Donnie was great to work with, alway keeping me informed of what was going on. More

by mgrusz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
November 25, 2023

Repair completed ahead of schedule. Very reasonable cost. Superior service compared to DePaula Ford. Will do business with again! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
November 25, 2023

Always fantastic service when working with Troy in the Service Department!! Truly appreciate his guidance and help! Rockstar!!! More

by KBISNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 25, 2023

Everything was fine. Service advisor was great but I was told it would take about 2 hours and they had the car from 7am until 4 pm. They are supposed to have a shuttle se More

by ARNEAULTS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
November 24, 2023

Brought vehicle for brakes, front suspension work. Pleased with Service Agent, not with technician who left bolts loose and required bringing vehicle back. Upon delivery first time, windshield fluid w More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon, Jay Ostrander
November 23, 2023

The Service at Metro Ford is always a good experience that keeps me coming back. More

by john_p0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
November 21, 2023

Competent And courteous service. Prices are fair and they have a comfortable waiting area with coffee available and a large screen TV. More

by judimarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Jones
November 19, 2023

Purchased 3 cars in a row from this dealership. Always professional and courteous. Service with a smile. More

by Daygold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Troy Hanlon, Sara Wynne
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