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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

October 17, 2023

It was a good experience and our car was ready very fast. Service was good More

by PAMSIMON1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Bill Marincic
October 16, 2023

Metro Ford is great experience. Excellent customer service and great people. Mechanic preform great job. Thank you More

by car@central1985auto.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONES AIDAN
October 14, 2023

We had a good experience , right from the start with the man at the reception desk waiting on us. He served us promptly, was helpful and pleasant when we picked up our car, the woman at the checkout was Pr More

by N_DIGNON
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the man who waited on us.
October 14, 2023

Love my Brand new2023 Ford Bronco Big Bend! Dan really helped me get the Car i wanted More

by ELIJAHCOMPANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Dan Ketchum
October 13, 2023

The service at Metro was great. This was my first visit. I plan on getting future service at Metro Thanks More

by MJVILLA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 13, 2023

Pro: My wife and I were able to walk the lot for over an jour without being accosted by a salesperson. Other Ford dealers were like sharks so we left. Cons: Traditional high pressure sales tactics once More

by jason.mortzheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Ketchum
October 13, 2023

I had a perfect experience from start to finish i would recommend my family and friends More

by Debr47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo rate 5, Bill Marincic
October 12, 2023

The service representative I had always seems to have a comprehensive knowledge of the Ford products. Troy Hanlon was extremely professional More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 10, 2023

On time, easy schedule, and quick efficient service. Definitely would recommend this service department to anyone. They will be our go to now for all repairs. More

by crowderjohanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
October 09, 2023

repair on my seat housing was poor! !! still comes a part? was not informed when they finished there repair? I waited almost 2 and a half hours? More

by tjf727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Hanlon
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