
Metro Ford
Schenectady, NY
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We had a good experience , right from the start with the man at the reception desk waiting on us. He served us promptly, was helpful and pleasant when we picked up our car, the woman at the checkout was Pr man at the reception desk waiting on us. He served us promptly, was helpful and pleasant when we picked up our car, the woman at the checkout was Print and pleasant. No issues or complaints from us. . More
Pro: My wife and I were able to walk the lot for over an jour without being accosted by a salesperson. Other Ford dealers were like sharks so we left. Cons: Traditional high pressure sales tactics once jour without being accosted by a salesperson. Other Ford dealers were like sharks so we left. Cons: Traditional high pressure sales tactics once working towards a deal. Purchased a certified gold pre-owned vehicle with extended warranty. Dealership did not know it was under a serious recall notice and within 7 days of purchase, I learned its cellular modem is not functioning. It is not covered under either warranty and I am looking at my first repair bill of $550. This was not disclosed to me when purchasing. More
On time, easy schedule, and quick efficient service. Definitely would recommend this service department to anyone. They will be our go to now for all repairs. Definitely would recommend this service department to anyone. They will be our go to now for all repairs. More
repair on my seat housing was poor! !! still comes a part? was not informed when they finished there repair? I waited almost 2 and a half hours? !! still comes a part? was not informed when they finished there repair? I waited almost 2 and a half hours? More