
Metro Ford
Schenectady, NY
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I had an appointment at 9:15 am. At 11:00 no one had come into the waiting room with a diagnosis. I went out to ask about it, finally got it going. Then finally found out what had At 11:00 no one had come into the waiting room with a diagnosis. I went out to ask about it, finally got it going. Then finally found out what had to be done with my car, part had to be ordered. They gave me a loaner, and two days later got my car back. Why make a appointment?? More
Very unhappy with my experience. What was an easy fix. turned into a $1,800 estimate. I refused the work, but was still charged almost $200 for diagnosis. I later learned that the fi What was an easy fix. turned into a $1,800 estimate. I refused the work, but was still charged almost $200 for diagnosis. I later learned that the fix wasn't even addressed. More
Metro Ford has always been great . Sales , service .. any element of the Metro team has always done great by me for over 15 years Sales , service .. any element of the Metro team has always done great by me for over 15 years More
It took four visits in 30 days to fix my driver side window and it looks like it is now fixed. I can’t thank Don Eden enough for all he did for me. There was some confusion about my deductible on my ext window and it looks like it is now fixed. I can’t thank Don Eden enough for all he did for me. There was some confusion about my deductible on my extended warranty, and Don was instrumental in helping me resolve the issue. I am grateful for Metro, Ford, in servicing and taking care of my car. Many many thanks and thank you Don Eden. More
My husband and I brought our Edges in for service (oil change for him and inspection for me). They were done quickly and we were out of there in no time. Troy is the best! change for him and inspection for me). They were done quickly and we were out of there in no time. Troy is the best! More