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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

October 09, 2023

Metro Ford has been our Place to shop for cars and the Service is Super! More

by GBELUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
October 08, 2023

I’m ok with it so far sort of first time with new car at metro More

by hlk2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Bill Marincic
October 07, 2023

Extremely happy with the customer service at Metro Ford. They made sure that we got into the vehicle that we wanted. More

by LYDIASHEREMETA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, JT Tibbits, Bill Marincic, Jonny Dariano
October 07, 2023

I had an appointment at 9:15 am. At 11:00 no one had come into the waiting room with a diagnosis. I went out to ask about it, finally got it going. Then finally found out what had More

by K.J.DAVIS0334
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
October 06, 2023

Very unhappy with my experience. What was an easy fix. turned into a $1,800 estimate. I refused the work, but was still charged almost $200 for diagnosis. I later learned that the fi More

by Vincentjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
October 06, 2023

Metro Ford has always been great . Sales , service .. any element of the Metro team has always done great by me for over 15 years More

by snyce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Darlene Shafran, Dave Dariano, JT Tibbits, Bill Marincic, Jonny Dariano, Troy Hanlon, Jay Ostrander, Rob Hitchcock
October 06, 2023

It took four visits in 30 days to fix my driver side window and it looks like it is now fixed. I can’t thank Don Eden enough for all he did for me. There was some confusion about my deductible on my ext More

by WHUGHES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Eden
October 05, 2023

The problem I dropped my car off for was not fixed. , I'm gonna need to make another appt More

by joe_passafiume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Gordon
October 05, 2023

They answer all my questions and were very professional work was done as promise and on time More

by DATTHOUSINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
October 05, 2023

My husband and I brought our Edges in for service (oil change for him and inspection for me). They were done quickly and we were out of there in no time. Troy is the best! More

by SUSANK276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Troy Hanlon
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