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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
July 17, 2023
They got me in quick and took good care and it did not take that long everything was good except for having to walk up from the truck Department to the cashier take that long everything was good except for having to walk up from the truck Department to the cashier More
by TIMRICKARD042669
Verified CustomerEmployees Worked With
Rob Hitchcock
July 17, 2023
It cost too much and they had my car for two weeks when it was a two day job and they made me pay for the time they has my car... if I did not have a warranty on my car I could had it fix if faster and che it was a two day job and they made me pay for the time they has my car... if I did not have a warranty on my car I could had it fix if faster and cheaper More
by Ajhunt9
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
July 15, 2023
Troy, Jay and the rest of the Service team are great. Had a lot of work done on my vehicle and had small problem after and Troy handled it quick and satisfactory. The whole service department goes out of Had a lot of work done on my vehicle and had small problem after and Troy handled it quick and satisfactory. The whole service department goes out of their way to accommodate their customers. More
by mallard12190
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
July 15, 2023
Metro Ford has everything you need. Product, unparalleled service, a sales department that is second to none and a parts department that continually takes your needs to heart and meets Product, unparalleled service, a sales department that is second to none and a parts department that continually takes your needs to heart and meets that challenge in stride. Why go anywhere else? Lower Central Ave has nothing on Metro Ford. Now that I think about it, Wolf Road is lacking ambition like the Yankees. Honestly folks, I've been watching for decades. There has been a major swing in the "Care for the Customer " attitude in the capital district area. I found it. You should too! Thank you for being there. More
by Tgmiller
Employees Worked With
Troy Hanlon
July 15, 2023
Metro Ford has everything you need. Product, unparalleled service, a sales department that is second to none and a parts department that continually takes your needs to heart and meets Product, unparalleled service, a sales department that is second to none and a parts department that continually takes your needs to heart and meets that challenge in stride. Why go anywhere else? Lower Central Ave has nothing on Metro Ford. Now that I think about it, Wolf Road is lacking ambition like the Yankees. Honestly folks, I've been watching for decades. There has been a major swing in the "Care for the Customer " attitude in the capital district area. I found it. You should too! Thank you for being there. More
by Tgmiller
Employees Worked With
Troy Hanlon
July 13, 2023
Out of all the years and dealerships that my wife and I have bought vehicles from Metro is by far the best we have bought from!! We are and will continue to go there for our vehicles for now and not even b have bought vehicles from Metro is by far the best we have bought from!! We are and will continue to go there for our vehicles for now and not even bother with any others. It was the easiest and most enjoyable vehicle buying experience we have had out of the 15 or so vehicles in the last 20 years we have bought. More
by Joshf350
Employees Worked With
AJ Denton, JT Tibbits
