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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
July 04, 2023
Employees are knowledgeable friendly and informative. They accommodate the customer and strive for perfection always. They accommodate the customer and strive for perfection always. More
by Al Jurczynski
Verified CustomerEmployees Worked With
Brian Introne, Dave Carach, Dave Dariano, JT Tibbits, Bill Marincic, Jay Ostrander
July 04, 2023
Very good . Only complaint would be getting the right air pressure on front and rear tires. They rotate the tires after they set the pressure. Only complaint would be getting the right air pressure on front and rear tires. They rotate the tires after they set the pressure. More
by adkinsconstruction929
Employees Worked With
Troy Hanlon, Jay Ostrander, Rob Hitchcock
July 03, 2023
Service Team is excellent. I have been going there for years and they're courteous professional and don't try to get you to purchase what is not necessary to maintain your vehi I have been going there for years and they're courteous professional and don't try to get you to purchase what is not necessary to maintain your vehicle. More
by beyleebean
Employees Worked With
Troy Hanlon, Jay Ostrander
July 02, 2023
My service advisor Troy was great - got me in and out quickly with everything done that I needed done with friendly and courteous service. Answered all my questions when everything was done. quickly with everything done that I needed done with friendly and courteous service. Answered all my questions when everything was done. More
by Kevinchonikel
Employees Worked With
Troy Hanlon
July 02, 2023
Great service except all fluids should have be checked. My window washer fluid was low.and it is still low. Can I stop in to getting it topped off?!??! My window washer fluid was low.and it is still low. Can I stop in to getting it topped off?!??! More
by ldbd1005
Employees Worked With
Gerry Dariano
