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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

June 29, 2023

Always Reliable and trustworthy. Very Friendly and professional crew. Happy every time I service my vehicle More

by tishacolon54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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June 29, 2023

Thanks for the help, Rob! Service was completed in a timely manner with reasonable updates. More

by kbro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
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June 28, 2023

Aidan gave me very good customer service. My only complaint was that there were no loaner cars and my car was there for about four days. More

by Donna R.
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
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June 28, 2023

Efficient, friendly intake. Did a thorough inspection and found an item that needed attention and was an issue I was unaware existed. Lounge was comfy. Total cost was re More

by Rjohnson52
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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June 27, 2023

The work was great . Took a long time but they did a really good job More

by Karenkehrer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
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June 27, 2023

I had a great experience with Metro Ford. They were extremely professional, straightforward and friendly. More

by justin.ramos21
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Bill Marincic
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June 27, 2023

Very customer friendly, Willing to go the extra mile to ensure that all issues are completely and adequately addressed. More

by jsewbank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don McLean, Troy Hanlon
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June 27, 2023

The service team is always helpful and ready. The mechanic work is exceptional. I have brought my F150 here since I purchased it not sure when I’ll purchase another one, but they have taken great More

by jbaxter1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
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June 27, 2023

Great guy but did not show me any features of the car. I am trying to figure out the switches and buttons. It would have been nice to get a better explanation of the car or any explanation of all. More

by smurray8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
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June 26, 2023

When I picked up my vehicle, the bumper dropped when I stepped on. i had to make an appointment to come back. They fixed that. My reverse camera doesn’t work, it worked prior to bringing it in tailgate ha More

by darrenremillard20
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure who I dealt with
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