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Metro Ford of Madison

Madison, WI

3.9
212 Reviews
Located in Madison, WI, Metro Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Metro Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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5422 Wayne Terrace

Madison, WI

53718

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Showing 212 reviews

November 28, 2018

Dent on hood After signing papers they brought car inside for teaching us all the features and we noticed a dent on the hood. They said they will take car of it so More

by Tim1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuphal
November 27, 2018

Great no pressure buying experience Metro Ford of Madison made the buying experience smooth, and pleasant. They worked with my schedule and never made me feel like I had to buy now. I wo More

by Ed M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Tresner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (financial)
November 27, 2018

Great customer service !! It was a wonderful experience working with everyone from finding what I wanted at a price that worked to finalizing the purchase. More

by Sjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harbort
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bisbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian mcintyre, Alex Abeyta
November 22, 2018

Great truck, great dealership! The folks at Metro really worked hard to get us what we wanted at a fair price. Charlie was great, and helped us find the truck we were looking for. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harbort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Holman, Bob and Brian (Finance), Alex Abeyta
November 22, 2018

Excellent as always! I decided to purchase my third vehicle from Metro Ford of Madison and what a wonderful experience it was! From my salesperson Rob Walker, Randy Harbor More

by D4a4m8n8i3t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harbort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Abeyta
November 22, 2018

Outstanding customer attention and care Great customer service by sales rep. Very patient and understanding of our wants. At the end, Andrew was able to find us what we wanted. Management w More

by Viva18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Abeyta
November 22, 2018

Great Experience Very happy with the whole transaction, start to finish. Nicky was fun and knowledgeable and a pleasure to work with. She will be the first person we t More

by Cooper family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky Shelton
November 20, 2018

Integrity Nicky my sales person was stellar, I worked with her before when she first started and after that sale I let her know my plans for a future purchase, More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicky Shelton
November 20, 2018

Best car buying experience When I first started looking for a new vehicle I visited many dealerships and found across the board things are not always as they seem. Metro Ford ha More

by Mchenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky Shelton
November 15, 2018

A seamless purchase experience. Metro Ford of Madison is the only place to buy a car! Everyone from sales to service is so helpful. I love my new Escape. More

by Mick H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Harbort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Philaja
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