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Metro Ford of OKC
Oklahoma City, OK
2,812 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,812 reviews
March 05, 2026
Took good care of me and got me out in a timely fashion with my free oil change! with my free oil change! More
by Johndosh2003
Verified CustomerEmployees Worked With
March 04, 2026
Todd and the metro ford team were amazing. They were on time, communicated through the repair process and were very professional all around. I will definitely be back. They were on time, communicated through the repair process and were very professional all around. I will definitely be back. More
by james@jamesdbennett.com
Employees Worked With
March 03, 2026
Had a great experience buying my new Super Duty at Metro Ford! Chris is a great salesman and treated us right! Ford! Chris is a great salesman and treated us right! More
by Oklahomesteader
March 02, 2026
service came and picked up my truck and changed the oil and returned my truck back to me in a great time and returned my truck back to me in a great time More
by dleister
Employees Worked With
March 01, 2026
Great dealership! Didn’t feel pushed into any decisions. They gave a lot of good advice and were easy to talk to! Chris Derrick was very helpful when figuring out whic Didn’t feel pushed into any decisions. They gave a lot of good advice and were easy to talk to! Chris Derrick was very helpful when figuring out which vehicle we were wanting to buy! More
by breannancollins
February 27, 2026
The Team at Metro Ford did an excellent job. The were very professional and quick. The finance team (Rocky) did an equally excellent job. The car was delivered as early as possible and arrived The were very professional and quick. The finance team (Rocky) did an equally excellent job. The car was delivered as early as possible and arrived in great condition exactly as scheduled. I appreciate the great customer service. More
by HappyChargerowner
February 26, 2026
The Service Dept was great. Kept me informed and up to date. Will use in the future!! Kept me informed and up to date. Will use in the future!! More
by dduggan1
February 26, 2026
They do good work and the prices are very reasonable. I use them for most of the work on my truck. I use them for most of the work on my truck. More
by dcrane47831
Employees Worked With
February 26, 2026
Dropped my vehicle off on a Tues (20 Jan 2026) for a scheduled appt. Routine service plus replace battery and 3 additional items that required attn. I received a text same day requesting authorization t scheduled appt. Routine service plus replace battery and 3 additional items that required attn. I received a text same day requesting authorization to order parts for the 3 additional items mentioned. Permission granted. I was contacted by Mr Lopez who stated the parts needed would take three 3-4 days to arrive and he alluded to the fact that the vehicle would stay at the shop until the parts arrived. No further communication that day. Next day (21 Jan), no communication at all, decided to visit in person to find out what the story was. Mr Lopez wasn't there and I dealt with Mr Garrett Henry who took charge and released my vehicle. I paid the partial ticket and left. I received a call from Mr Lopez later the same day and he informed me the required parts would arrive Mon or Tues the following week and he would contact me upon arrival to schedule the additional maintenance. There was no contact from Mr Lopez at all for the next couple weeks. I decided to visit in person on 11 Feb to inquire what the issue was. Mr Lopez stated the parts had arrived on time and that the parts dept neglected to inform him. That stated, I scheduled and dropped my vehicle off for the required maintenance the following week, Tues 17 Feb at 0830. No further communication that day. The following day (18 Feb) I returned at 1500 having heard nothing from Mr Lopez to find out what the story was. He stated that some of the work was done (1 item) and the tech who was supposed to be doing the work was in a training session for the rest of the day and wouldn't be able to get to my vehicle until the next day. I told Mr Lopez this was not acceptable and asked why there is only one person who can do this job. He miraculously found two others who would complete the job post haste. When I asked why this all happened and whether my vehicle was perhaps "set aside" for other vehicles with a quicker turn-around, he stated that that may have been possible. Hmmm. The jobs were completed within an hour and I paid the ticket and returned home. This was originally a scheduled appt and ended up taking the better part of 1 month to resolve. As a result, I was required to burn 4 days of PTO chasing the issues down and being without a vehicle. I don't have the option to work from home nor ridesharing. This all came down to a complete lack of communication and the ability to prioritize work schedules. If volume is the measure of ability in the service dept, that needs to change. I bought this vehicle at this dealership and every iota of maintenance on this vehicle has been done there and this is by far the worst experience I've had. Unacceptable. Period. More
by ageorge15
February 26, 2026
Service is fine, just not satisfied with the communication system. Reply to request for appointment does not occur. communication system. Reply to request for appointment does not occur. More
by TWOMITT62
Employees Worked With
