Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They use Ford parts and fluids for the oil change. It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment and oil treatments. Users guide doesn't say use it but the service department does. More
It is a nice friendly environment. Very clean. Easy location to and it was easy to find a parking place. Very clean. Easy location to and it was easy to find a parking place. More
Easiest and fastest car buying experience we have ever had. Love that we get free oil changes and they made sure we got a good warranty too. had. Love that we get free oil changes and they made sure we got a good warranty too. More
Management is top-tier at this service department. Manager will take care of customers like no other had a bad experience on the very first service, he definitely made it clear to own up to the issue Manager will take care of customers like no other had a bad experience on the very first service, he definitely made it clear to own up to the issue on their side..proceeded to correct immediately respectfully, kindly and sincerely made it right. Appreciate the ownership, professionalism, and owning up to the issue on their end! Truly appreciate the way he handle everything under pressure! Made me feel at home. I thank you! More
The salesman was awesome helped me out a lot there finance team was not they lied and tried to screw me over with interest finance team was not they lied and tried to screw me over with interest More
So far they have been very polite and receptive to anything I have said. I really appreciate the hospitality and efficiency. anything I have said. I really appreciate the hospitality and efficiency. More
Service took about 5 months to complete, which is absolutely unacceptable. It was on and off. They kept saying nothing was wrong, then I’d go get it and it was not working. I had it towed twice. Very absolutely unacceptable. It was on and off. They kept saying nothing was wrong, then I’d go get it and it was not working. I had it towed twice. Very poor customer service and no communication about anything. They also gave me my car with no gas. The VERY LEAST they could have done was fill up the tank! I will NEVER go there again. More
Garrett was very help. Work was peformed exactly as promised and vehicle was ready on time. Highly recommend Garrett and Metro Ford Service. Work was peformed exactly as promised and vehicle was ready on time. Highly recommend Garrett and Metro Ford Service. More
Very knowledgeable about the truck. Made sure that our time wasn’t getting wasted. Very professional. Made sure that our time wasn’t getting wasted. Very professional. More
Was the 3rd Ford dealer we visited. Great customer service & follow through in answering questions. Great customer service & follow through in answering questions. More



