Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Chris was the best car salesman i have ever done business with. He is great at what he does and will be recommending people to go to him! with. He is great at what he does and will be recommending people to go to him! More
Working with Jesus and the finance department was a breeze. Easiest auto purchase of my life. Thanks for a stress free experience! breeze. Easiest auto purchase of my life. Thanks for a stress free experience! More
Metro ford is a very well run dealership and Chris was awesome with his professionalism and knowledge! awesome with his professionalism and knowledge! More
I have historically had decent experiences with Metro Ford, but it has not been as good lately. I purchased a $120k pickup with an extended dealer’s warranty (the Patriot package or something like that?) Ford, but it has not been as good lately. I purchased a $120k pickup with an extended dealer’s warranty (the Patriot package or something like that?). I have had a couple small aesthetic issues with Black Widow accessories that were never followed up on despite the associate taking photos of the problem. Not a huge deal though (of course I’m sure they’ll be out of warranty soon, so maybe that’s the tactic? Delay until they’re no longer covered?…) Then this last service appointment, they neglected to tell me that my truck would need to be kept overnight - the only reason I found out was because I called them from work at 4:55pm to ask when my truck would be ready. Oops, we forgot to tell you it won’t be ready until tomorrow. But it’s driveable and I have a work event, so I ask them to let me pick it up and I will bring it back in the morning. Oops, the shuttle shut down at 4:30. But whatever, I Uber to the dealership and pick it up, bring it back the next morning. They let me know around 1pm it’s ready, just let us know when you need a ride. At 3:30 I start calling, texting, calling, texting. No response. Couldn’t even get anyone to answer when I called the main service number. Finally just Uber’d again at 5:15 so I could pick it up before they close. Hopefully future experiences will be better, as I expect more common courtesy and professionalism when purchasing a vehicle of this caliber. Nothing outrageous, but at least do the simple things. It’s a shame that they sold me a Cadillac-tier vehicle, just so I can wade through a Hyundai-tier service department. More
This visit was an ok instance in a sea of negative experience I’ve had every other time with this dealership. I only keep going because they entrapped me with a service package the required me to buy experience I’ve had every other time with this dealership. I only keep going because they entrapped me with a service package the required me to buy with my vehicle purchase. More
Had a great experience buying my new Superduty! My salesman, Chris, was easy to work with and very knowledgeable! My salesman, Chris, was easy to work with and very knowledgeable! More
3 días llamando para ser una cita y nunca contestan los teléfonos, alguien me tubo que ayudar para serlo en línea. teléfonos, alguien me tubo que ayudar para serlo en línea. More
Multi point inspection shows things that should have already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to do a simple oil change with appointment. Be sure to take at least a half day off work if you plan to use this service location. Also, do not schedule anything after 3:00pm. They also will leave grease marks on your vehicle basically anywhere they touch it. More



