Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Garrett, the service advisor would not listen to everything I was wanting done to my vehicle and refuse to acknowledge that the vehicle was under warranty. He insisted the vehicle only had a 12,000 everything I was wanting done to my vehicle and refuse to acknowledge that the vehicle was under warranty. He insisted the vehicle only had a 12,000 mile one year warranty, which is completely incorrect. He never wrote down the fact that I needed an oil change would only acknowledge to fix the recalls. The cashier redeemed my rewards points when I did not want them redeemed. She would not listen as well. Horrible experience and will not return More
Salesman Martin Gracia helped me out when purchasing a new f250. Got me within the price range I wanted. The manager was not very honest but overall I'm still happy with the purchase. Finance dept was exc new f250. Got me within the price range I wanted. The manager was not very honest but overall I'm still happy with the purchase. Finance dept was exceptional. Patrick Watson is the best finance manager I have ever worked with. Him alone is reason enough to purchase my next vehicle from Metro Ford. More
Rolanda was very helpful and went out of her way to get the service I needed. Very happy with Metro Fords service department and will remain a loyal customer the service I needed. Very happy with Metro Fords service department and will remain a loyal customer More
Salesman Chris was very knowledgeable and made the buying process very simple and to the point. Finance department helped me out a lot getting the best rates out there! process very simple and to the point. Finance department helped me out a lot getting the best rates out there! More
They use Ford parts and fluids for the oil change. It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment and oil treatments. Users guide doesn't say use it but the service department does. More
It is a nice friendly environment. Very clean. Easy location to and it was easy to find a parking place. Very clean. Easy location to and it was easy to find a parking place. More
Easiest and fastest car buying experience we have ever had. Love that we get free oil changes and they made sure we got a good warranty too. had. Love that we get free oil changes and they made sure we got a good warranty too. More
Management is top-tier at this service department. Manager will take care of customers like no other had a bad experience on the very first service, he definitely made it clear to own up to the issue Manager will take care of customers like no other had a bad experience on the very first service, he definitely made it clear to own up to the issue on their side..proceeded to correct immediately respectfully, kindly and sincerely made it right. Appreciate the ownership, professionalism, and owning up to the issue on their end! Truly appreciate the way he handle everything under pressure! Made me feel at home. I thank you! More
The salesman was awesome helped me out a lot there finance team was not they lied and tried to screw me over with interest finance team was not they lied and tried to screw me over with interest More



