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Metro Ford of OKC
Oklahoma City, OK
2,622 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,622 reviews
March 07, 2021
Charles was the absolute best and worked to get us the best deal for us! Very knowledgeable and friendly, I would recommend him to anyone looking for a new ride! Thanks again Charles! best deal for us! Very knowledgeable and friendly, I would recommend him to anyone looking for a new ride! Thanks again Charles! More
by Tori
Employees Worked With
Charles Waddle
March 06, 2021
Everything was fine except for waiting an hour and a half for an oil change despite having an appointment. After my vehicle was ready no one came to let me know. I finally asked because it was taking so long for an oil change despite having an appointment. After my vehicle was ready no one came to let me know. I finally asked because it was taking so long. More
by nikki5538
Verified CustomerEmployees Worked With
I have no idea who I worked with.
March 05, 2021
Metro Ford has always gone out of their way to service my vehicle. They pick it up and bring it back to me when they are done. I have been using them for about 7 years now. Super job! vehicle. They pick it up and bring it back to me when they are done. I have been using them for about 7 years now. Super job! More
by SHERRY.DARTY
Employees Worked With
Richard Unrein, Daniel Ybarra
March 05, 2021
Spoke with internet salesperson for a couple days. Informed her of both vehicles I had to trade, both vehicles I was looking at purchasing, and the type of deal I was looking for. I live 2 1/2 hrs awa Informed her of both vehicles I had to trade, both vehicles I was looking at purchasing, and the type of deal I was looking for. I live 2 1/2 hrs away and she assured me that the deal I was looking for was possible and to bring mine in at a specified time so we could review each other’s cars to work on the deal. I arrived at the specified time, she was not there, did not inform anyone of my visit and talks, and one of the vehicles I was interested in was sent to service 45 minutes prior to my arrival and was not going to be available for several days. Wasted 2 1/2 hrs and gas to drive two vehicles all the way there to waste my time! Worse experience ever! More
by Jaredkj
Employees Worked With
Madison Black
March 04, 2021
No pressure sales. Charles did an excellent job at going over options during the sales process. Great purchase experience. Only issue would maybe be a little more formality in transmitting quote detail sp over options during the sales process. Great purchase experience. Only issue would maybe be a little more formality in transmitting quote detail specifics, adjustments, rebate inclusions,etc. More
by Jd
Employees Worked With
Charles Waddle, Gabriel Tucker
March 04, 2021
In this opportunity my experience wasn’t good. I went there to do an oil change, tires rotation and an air filter change. When I got there Courtney Lester meet me and I let her know I have oil change for there to do an oil change, tires rotation and an air filter change. When I got there Courtney Lester meet me and I let her know I have oil change for life because I bought my car last year. She agreed and accepted the car. When I went back to pick my car up I was being charged for the oil change. When I kindly ask for an explanation for the bill, Courtney with a rude attitude and withour her mask worn properly came to the counter and asked me what did I wanted to know. I explained and she took the bill to an office and asked for help loudly saying - I don't know why is he saying he has oil change for life. After 20 min correcting the bill, she apoligizes and tried to excuse herself saying it was her third day. I don't need to be working for years in a company to understand the hospitality necessary in the customer service deparment, to know the covid regulations during a pandemic and to ask for help when you obviously need it in the beggining of a new job. Even though the unprofessional way Courtney handle the problem, the cashier was very professional and kind. She detected how upset I was and how much I was waiting and she offered me coffee and small talk to calm me down. More
by GUILLOMARTINEZ85
Employees Worked With
Courtney Lester
March 04, 2021
Came in for a flat on Saturday, guy checked it. Left damaged tire there. Called saying I needed a new sensor as well. Fixed both. I asked if I could see the damaged parts, it was thrown away. Just damaged tire there. Called saying I needed a new sensor as well. Fixed both. I asked if I could see the damaged parts, it was thrown away. Just wanted to know for my knowledge. Little more communication would’ve been nice. Also asked if they could put the jack and spare back like factory, they said they would but it didn’t happen. Came to pick up my car, key was misplaced, waiting 15 minutes to find it. The receptionist was really nice! More
by nguyenvuong09
Employees Worked With
March 03, 2021
Bottom line: They sold me the truck I wanted for the price I was willing to pay. They followed up on the addition changes we discussed and got the finished product back to me quickly. The finance offi price I was willing to pay. They followed up on the addition changes we discussed and got the finished product back to me quickly. The finance officer was awesome! I would do it again! More
by mark.ctr.davis
Employees Worked With
March 03, 2021
I’ve been bringing my truck to Metro for about three years now. They always take care of me and I always receive great service! Will definitely return! years now. They always take care of me and I always receive great service! Will definitely return! More
by McBrideMomX6
Employees Worked With
Jim Arnold
