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Metro Ford of OKC
Oklahoma City, OK
2,580 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,580 reviews
September 18, 2020
Great friendly service from the initial booking for service until the completion of the work that was done. Good communication on additional services. Vehicle was returned clean. service until the completion of the work that was done. Good communication on additional services. Vehicle was returned clean. More
by SMANESS1
Verified CustomerEmployees Worked With
Jim Arnold, Angela Dealand, Richard Unrein
September 18, 2020
Very disappointed. Took Edge in for noise in rear wheel. Diagnosed as “broken wheel” provided an estimate of $250 + 3 other services needed. Tried to call. Got voicemail. Left message, no return call. Took Diagnosed as “broken wheel” provided an estimate of $250 + 3 other services needed. Tried to call. Got voicemail. Left message, no return call. Took link to view repairs. Approved the wheel replacement and 1 of the 3 added services. Total estimate of $1100. Took three additional business days “waiting for parts”. Pick up and wheel replacement was $650. Never authorized or was told the additional charge. Evidently $250 was for used wheel and $650 was for new wheel. Tried to call service manager twice to discuss but get voicemail. Disappointed and will not return More
by jogletree
Employees Worked With
Kevin Steffense
September 18, 2020
Johnny is a xxxx of a guy! My wife and I 110% recommends him! Took the time to show me the differences between an XLT and Lariat and we got ourselves a new Lariat! Thanks Johnny! him! Took the time to show me the differences between an XLT and Lariat and we got ourselves a new Lariat! Thanks Johnny! More
by bman2507
Employees Worked With
Johnny Mahsetky
September 17, 2020
After the purchase, several small things needed attention. After many attempts to get Lucore to help, which he just told me what I wanted to hear, nothing has been done! Can’t get return calls. attention. After many attempts to get Lucore to help, which he just told me what I wanted to hear, nothing has been done! Can’t get return calls. Been there twice to get my door panels fixed now nobody seems to know anything about it. Frustrating! Hard to recommend thus dealership. More
by CONNIE53
Employees Worked With
David Blakeney, Angela Dealand, Michael Wilkerson, Erron Lacour
September 16, 2020
Everyone was very kind and very willing to help and work with me will definitely come back in the future for any car needs I may have with me will definitely come back in the future for any car needs I may have More
by noahlangley1997
Employees Worked With
September 16, 2020
The Metro Ford dealership sold me a 2017 Ford F250 that had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried had been deleted without any disclosure. I have left 10 voice messages over two months for Matt Randall without a returned call. The salesman tried to get Matt Randall to take some course of action to no avail. The customer service is terrible and no one wants to take responsibility nor do anything about any issues. They tried to sell me an extended warranty on the truck that is not even covered under warranty because it has been deleted, which I did not realize at the time they were trying to sell me the extended warranty. All businesses have issues, but the good ones address the problem and don't run and hide in a corner hoping the problem goes away. More
by dougd
Employees Worked With
September 15, 2020
Johnny is a great salesman and we received great service. He was very knowledgeable, courteous and professional. Will definitely refer Metro Ford to our friends. He was very knowledgeable, courteous and professional. Will definitely refer Metro Ford to our friends. More
by Dan
Employees Worked With
Johnny Mahsetky
September 15, 2020
Great customer service! Lee spent all day making sure I picked out the perfect vehicle for me! He made sure I was happy with my purchase before I left. picked out the perfect vehicle for me! He made sure I was happy with my purchase before I left. More
by bgscatch
Employees Worked With
Lee Lagan
September 13, 2020
Salesman was greatEnjoyed my buying experience, until I Salesman was great Enjoyed my buying experience, until I got home. Felt I was taking !!. Warranties was added, without telling me I was paying. I ne Salesman was great Enjoyed my buying experience, until I got home. Felt I was taking !!. Warranties was added, without telling me I was paying. I never was told what payment would be before warranties. I had told them keep it closer to 400 a month then it was acted like warranties were added by using ford friends of family, then I look at contract when I got home and almost six thousand had been included, Smh. I do wish when signing he would have pointed that out. A customer is rush through signing, never will I ever let this happen again. More
by BAC4FUN29
Employees Worked With
Charles Waddle, Gabriel Tucker, Tanyanita Washington
September 13, 2020
Johnny was knowledgeable and helpful throughout the car buying process and took his time to show me all the car features before making a decision. buying process and took his time to show me all the car features before making a decision. More
by Bobbie M
Employees Worked With
Other Employees :
Tanyanita Washington, Johnny Mahsetky
