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Metro Ford of OKC

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.4
2,793 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,793 reviews

January 23, 2026

A a a a a a a a a a a a a a a a a More

by jasondionlea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Metro Ford of OKC responded

Thank you!

January 17, 2026

I bought a 150k vehicle and had a manufacturing failure with decals when the vehicle was brand new. The GM was supposed to set up something to have it fixed or all least pay for half of the repairs. Needle More

by RUSSELLOBERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Metro Ford of OKC responded

We apologize for any miscommunication and understand how frustrating that can be. Our team works hard to clearly explain all details, and we regret that we fell short in this instance. We would appreciate the opportunity to speak with you and address your concerns.

January 15, 2026

Everyone was friendly and answered any questions I I had. It was a easy smooth process. More

by dakotablankenship96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellsworth
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Jan 16, 2026 -

Metro Ford of OKC responded

Thank you, Dakota! We’re happy to hear our team was friendly and made the process easy and smooth. We appreciate your feedback and look forward to helping you again!

January 15, 2026

Always professional, courteous and sympathetic to my needs. They take good care of me, and especially service advisor Frank Lopez. More

by rmoore21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lopez - Service Advisor
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Jan 16, 2026 -

Metro Ford of OKC responded

Thank you for your kind words! We’re glad to hear you’re always well taken care of, and we’ll be sure to pass along your praise to Frank Lopez. We truly appreciate your trust and loyalty!

January 09, 2026

They got me right in for an oil change when I was pressed for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . More

by tprince3733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Specht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Metro Ford of OKC responded

Thank you for the kind words! We’re glad our team could get you in quickly—especially on a busy Saturday—and help keep you on track for your trip. We truly appreciate you recognizing the team effort and look forward to helping you again next time!

January 09, 2026

Professional, friendly, pleasant, and their estimate of cost was accurate. I plan to get more work done there. More

by jamesrfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2026 -

Metro Ford of OKC responded

Thank you for the great feedback! We’re happy to hear our team was professional and friendly, and that the estimate met your expectations. We appreciate your trust and look forward to helping with your future service needs!

January 09, 2026

I was charged 650 for two belts to be put on I have left 5 messages for the service manager has never return my call More

by cndtinspect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ro
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Jan 12, 2026 -

Metro Ford of OKC responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. This is not the level of service we strive to provide. We would appreciate the opportunity to discuss your concerns and see how we can make this right. Please contact our Service Manager at 405-400-8817 or email him at aleister@metrofordofokc.com at your convenience.

January 09, 2026

this AI phone system is terrible. My call continues to get dropped. When I get a text it comes from different numbers. More

by BEUDY1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Barnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2026 -

Metro Ford of OKC responded

We apologize for the wait time and any frustration this caused. We understand how valuable your time is, and we’re working to improve scheduling and communication in our service department. Thank you for bringing this to our attention, and we would welcome the chance to discuss your visit further

January 08, 2026

I had an appointment that somehow disappeared from the schedule after I called in. When I showed up and found out, Rolanda stepped in and got me back on the schedule the same day. That was a huge help and More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda
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Jan 09, 2026 -

Metro Ford of OKC responded

Thank you for sharing your experience! We’re glad Rolanda was able to step in, get everything resolved, and take care of you the same day. We truly appreciate your patience and kind words about her customer service and problem-solving.

January 08, 2026

This is my second vehicle purchase from Metro Ford. I was very pleased both times with the lack of xx (or 'B.S.') and no hidden fees that could drive up the cost. I contacted them online, and they were More

by eloney1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Metro Ford of OKC responded

Thank you for choosing Metro Ford again and for sharing such a thoughtful review! We’re thrilled to hear you appreciated the transparency, prompt communication, and no-pressure experience. Your trust means a lot to us, and we’re so glad your second purchase was just as positive as the first. Enjoy your new vehicle!

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