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Metro Ford of OKC
Oklahoma City, OK
2,758 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,758 reviews
Verified Customer
December 11, 2025
This was the second time I have had a problem with the service department. This time I only wanted an oil change and tire rotation and I made an appointment time. After 3 hours waiting, I got my truck b service department. This time I only wanted an oil change and tire rotation and I made an appointment time. After 3 hours waiting, I got my truck back and noticed that the oil change indicator was not put back to 100%, which was not a big deal. However, I then noticed that my tires had over 62 lbs in each tire. Had to turn around and go back and they did correct that, but I was worried about what might have happened had I not checked it myself. More
by GENEMCELVANEY
Employees Worked With
Initially worked with a lady and then two men.
December 10, 2025
I was very happy with the customer service I received from Chris Derrick. He did everything in his power to get me the best deal and make sure I was happy. I love my new Bronco! from Chris Derrick. He did everything in his power to get me the best deal and make sure I was happy. I love my new Bronco! More
by Shawnna.woodard
December 10, 2025
Excellent customer service and I didn’t have a long wait time for my service to be completed time for my service to be completed More
by shelly.barnett8586
Employees Worked With
December 07, 2025
When i first showed up i was greeted by a very nice worker. i explained her all my problems and she was very understanding. my vehicle still has warranty, so all services will be completely free until worker. i explained her all my problems and she was very understanding. my vehicle still has warranty, so all services will be completely free until the time expires or i reach a certain mileage. i got my truck last year with 9 miles on the dash, so i still have a while to go before my warranty expires. She gave me the total cost of the services and clarified that i WOULD NOT pay a dime but it was policy that she had to give me a price. I understood & agreed, they took my truck and did service on it. fast forward 3 hours after waiting they made me pay ~$64 dollars AND i used up ~$30 worth of ford points for this service. I asked the person why am i paying? and she said I’m paying for the service that they did. this was the first time i’ve came to metro ford for a service & left super unsatisfied. I went to bob moore on 89th & i-35 and they explained everything in detail got a full service and didn’t pay a dime. Please be clear about whether a customer will pay or not. More
by antonio.d
Employees Worked With
December 05, 2025
Pretty good besides made an appointment for suspension work and haven't had a call back in over a year because I need a loaner. work and haven't had a call back in over a year because I need a loaner. More
by duarteoscar24
December 05, 2025
They always do a great job with our car and we love the pick up service pick up service More
by KAYLEEMARIE2019
December 05, 2025
My recent experience at Metro Ford was very delightful a very pleasant experience. My new service rep insured I understood the services that were being recommended as well as needed. Rolanda made experience very pleasant experience. My new service rep insured I understood the services that were being recommended as well as needed. Rolanda made experience painless! More
by JEFFREY23
Employees Worked With
Rolanda Estrada
December 05, 2025
I can't say enough good things about working at Metro Ford! Matt Randall is an amazing leader who truly cares about his team. The dealership itself is a fantastic place to work, with a supportive environ Ford! Matt Randall is an amazing leader who truly cares about his team. The dealership itself is a fantastic place to work, with a supportive environment and great opportunities. Highly recommend! More
by Isahiasmith2
Employees Worked With
December 04, 2025
Job well done in a timely fashion. I’ll be back . Love that the oil change is included I’ll be back . Love that the oil change is included More
by SJALOWIEC
Employees Worked With
