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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
895 Reviews

895 Reviews of Metro Ford of OKC - Service Center

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November 01, 2021

The service department at Metro Ford is very clean and the staff is very friendly and professional. They will take care of all your service needs. More

by BNEWELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Metro Ford of OKC responded

Hi there! Thank you for the in-depth review, we pride ourselves on making sure our customers have a top-notch service experience at Metro Ford of OKC. We appreciate your recommendations and look forward to working with you again.

October 26, 2021

The sales experience at Metro was great but the service The sales experience at Metro was great but the service experience was not. I’m definitely not the “negative review” type consumer but some feedback More

by jloven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Steffensen
Oct 28, 2021 -

Metro Ford of OKC responded

Hi Jloven. We're sorry your experience was only worth 1 star. I would like to speak to you personally, so we can find a solution, When you get a moment, please give me a call directly at 405-445-6447. Thank you, - Scott Parrish

October 23, 2021

Wonderful, personalized service. Richard was wonderful. Highly recommend this service department for all auto needs. More

by CABBRANTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Unrein
Oct 27, 2021 -

Metro Ford of OKC responded

Thank you Cabbrantly for your 5-star review of Barry Sanders Supercenter! We enjoy hearing how team members like Richard uphold our high standard of customer service. We hope to see you again soon!

October 22, 2021

GreatGreat great great great great great Great great great great great great great great great great great More

by ACB2
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
Oct 27, 2021 -

Metro Ford of OKC responded

Thank you for the five stars, ACB2! Metro Ford of OKC appreciates your time and we hope to see you again!

October 19, 2021

On my initial call, I got voicemail and never received a return call that I was aware. However, called a few days later and was able to schedule a service which was performed in a timely manner. More

by JOE.RUSSELL30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Oct 19, 2021 -

Metro Ford of OKC responded

Joe, thank you for sharing your experience. Glad to hear our team was able to get your service scheduled and completed quickly. We hope you come back and see us again soon. Thank you!

October 18, 2021

Cecily did great, very personable and intelligent. Techs did good and vehicle was not dirty after oil change More

by chris.hawk.1675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Crelia, Patrick Watson, Cecily Munn
Oct 19, 2021 -

Metro Ford of OKC responded

Chris, we appreciate you taking a moment to share your experience in our service department at Metro Ford of OKC. We look forward to working with you again!

October 18, 2021

Quality service. Staff members are approachable and accommodation for waiting area is nice. Staff makes sure your needs are attended and questions about the service are answered. More

by zgonzaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Unrein, Kevin Steffensen, Christopher Rutledge, Daniel Ybarra, Cecily Munn, Dustin Crank
Oct 19, 2021 -

Metro Ford of OKC responded

Hi Zgonzaga, Thank you for taking the time to review Metro Ford of OKC. We will continue to work hard to make every experience with us five-star worthy. We look forward to working with you again in the future!

October 16, 2021

Very impressed with the staff and management at Metro Ford Service Department. They were very helpful and nice! More

by tedilbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Metro Ford of OKC responded

Ted, thanks for taking a moment to share your experience in our service department at Metro Ford of OKC. We appreciate your business and look forward to working with you again! Thank you!

October 13, 2021

They were very prompt on getting my vehicle in and serviced. I was in and out in no time and everyone was so pleasant. So much different that the last time I went in. More

by pameladelsigne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecily Munn
Oct 13, 2021 -

Metro Ford of OKC responded

Pamela, we appreciate your kind review. Glad to hear this visit was better! We look forward to your next service, so we can earn your five-star rating. Enjoy your evening and be safe! Thank you:)

October 13, 2021

As usual the service at Metro Ford is outstanding, they are very informative m, and very professional. More

by rdhardin55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Steffensen
Oct 13, 2021 -

Metro Ford of OKC responded

Hi RDHarding55, thanks for taking a moment to share your experience at Metro Ford of OKC. We appreciate your business and look forward to working with you again in the future. Thank you

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