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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
949 Reviews

949 Reviews of Metro Ford of OKC - Service Center

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March 23, 2022

Quick and friendly staff. No issues and communication was great. I will use them again. More

by keith.r.degreve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Metro Ford of OKC responded

Thanks Keith. We appreciate your business and hope to work with you again in the future. Have a great day!

March 10, 2022

Great experience. Denise was extremely helpful through the entire process from checking in to checking out. Service was completed timely and all issues were resolved More

by ksmith360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Metro Ford of OKC responded

That's great to hear, Ksmith360. We appreciate your business and look forward to working with you again in the future. Thank you!

March 08, 2022

Denise was very courteous & professional! Service was completed on time! Overall an excellent experience and will return. More

by SPEERGREG
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Metro Ford of OKC responded

Thanks for the wonderful review, Speergreg! We appreciate your business and look forward to your next visit.

March 02, 2022

Everything was smooth and worked out well. Good communication on the part of the dealer and no issue. More

by keith.r.degreve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Steffensen, Christopher Rutledge, Daniel Ybarra, Dustin Crank
Mar 04, 2022 -

Metro Ford of OKC responded

Thanks for taking a moment to rate your experience, Keith! We appreciate your business and look forward to your next visit. Have a great day!

March 01, 2022

They were very professional and courteous. They repaired my truck well and at a reasonable price. Justin Payna was my advisor and he went above and beyond my expectations. More

by sminick0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Metro Ford of OKC responded

Hi Sminick0. We appreciate your kind review. Thanks for choosing Metro Ford of OKC for your pick-up needs. We look forward to working with you again in the future. Have a great day!

February 24, 2022

The service department at Metro Ford of OKC, in particular Kevin (service rep), the manager of the service department, and their predecessors, have no regard for their customers. After more than a More

by sjohnson56.home
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Steffensen, Scott Parrish
Mar 08, 2022 -

Metro Ford of OKC responded

Hi Michael. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (405) 438-3330. Thank you.

February 21, 2022

Great customer service! Denise is all ways helpful and very friendly. She has the customers interest at heart. The gentlemen that gives me rides back to my office and to More

by pam27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Metro Ford of OKC responded

Pam27, we appreciate your great review! Thank you for trusting Denise and our team with your vehicle needs. If you have any questions, please do not hesitate to give us a shout:)

February 16, 2022

Good service and and a good service team. I have always received great service. Highly recommend. More

by jvaughan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Crank
Feb 25, 2022 -

Metro Ford of OKC responded

Thank you, Jvaughan1. We appreciate your business and hope to work with you again in the future. Have a great weekend!

January 27, 2022

Fix the problem in a timely manner and didn't leave any messes. Staff very professional and friendly. Thank you guys! More

by brockwayne4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Stilger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Steffensen, Christopher Rutledge, Daniel Ybarra, Dustin Crank
Jan 27, 2022 -

Metro Ford of OKC responded

Great review, Brockwayne4! Thanks for choosing Metro Ford of OKC for your vehicle service needs. Have a great day!

January 21, 2022

Would rather spend money on service that does thousand things one percent better. Or spend money on service that does one thing thousand percent better. Please choose the latter example. Thanks for the? More

by Candieman
Recommend Dealer
No
Employees Worked With
Denise Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Metro Ford of OKC responded

Hello there. I want to thank you for taking time to visit our dealership and provide your feedback. We would be more than happy to have the opportunity to redeem ourselves and earn your business loyalty. Hopefully then we will be able to turn your 2-star experience into a 5-star experience. Feel free to contact us at (405) 438-3330 to let us know how we could improve to make next time more enjoyable. Thank you.

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