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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
909 Reviews

909 Reviews of Metro Ford of OKC - Service Center

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September 06, 2021

Always excellent service, smiles, quality work and a fair price. They always make you feel welcome and I feel the always share the good, the Bad and the ugly. More

by JBENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecily Munn
Sep 16, 2021 -

Metro Ford of OKC responded

Hi JBenn, thank you so much for your 5-star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience. Come back and see us again at Metro Ford of OKC!

Sep 17, 2021 -

JBENN responded

Great Service!

September 03, 2021

Excellent service and communication!I’ll see you again Excellent service and communication! I’ll see you again in a quick 5000 miles lol. Very friendly and here’s some words because they won’t let More

by TROY.TAKALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Metro Ford of OKC responded

Thank you so much for taking the time to provide Metro Ford of OKC with feedback! We are so pleased to read about your positive experience and we look forward to your next visit

September 02, 2021

Metro Ford is great 👍 They are always energetic, kind and knowledgeable about the services offered. The staff really listens to me and addresses my concerns. More

by TRUBLU3691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel and the 2 ladies who helped me yesterday., Dustin Crank
Sep 03, 2021 -

Metro Ford of OKC responded

Blu, it's always a pleasure to service your vehicle. We appreciate your business. Glad we met your expectations. Please let us know if you have any questions. Thank you!

September 02, 2021

Amazing personal touch on the vehicle and customer service. Thank you for buffing the vehicle, definitely the extra mile and definitely made my overall picture. More

by SUMMERSETT.MATTHEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Sep 03, 2021 -

Metro Ford of OKC responded

Matthew, thank you for sharing your positive experience in our service center. The team appreciates your kind words and looks forward to your next visit. Have a safe holiday weekend!

September 02, 2021

Very good service from the Metro ford Service Department. Denise is professional and knowledgeable. Good work too. Second service in as many weeks, she took care of our Mazda MX5 and Ford F250. More

by Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Metro Ford of OKC responded

Hi, Shaun! The team appreciates your repeat business very much, and we hope to exceed your expectations on your next visit! We'll see you all next time. Have a safe weekend!

September 01, 2021

Fabulous! All people involved were great and expedient. Denise and the great lady who helped me with loaner and payment. Everything was timely and thorough. More

by WildKnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Metro Ford of OKC responded

Hi there! Thank you for taking the time to review our service at Metro Ford of OKC. Denise is pretty great! We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Have a great weekend!

September 01, 2021

Always a pleasure doing business. We were able to bring in our truck on Friday and pick up on Monday. We appreciate the fast turn around. More

by LANCETEWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
Sep 03, 2021 -

Metro Ford of OKC responded

Lance, we understand the hassle of not having your vehicle, so we strive to get the job done quickly and to your standards. Thanks for sharing your experience. We look forward to your next visit. Thank you!

August 31, 2021

Denise was excellent in getting our repairs handled for us. I highly recommend her and Metro Ford for services and repairs on your Ford vehicles More

by chad.deuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Metro Ford of OKC responded

Chad, glad to hear that Denise got everything squared away for you all. We appreciate you trusting your vehicles with the team at Metro Ford of OKC. We look forward to your next visit. Thank you!

August 31, 2021

My experience was very positive. Mr. Dustin Crank provided a professional service. Answered questions that I had and provided additional information that I was not aware of. More

by JOURN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Crank
Sep 03, 2021 -

Metro Ford of OKC responded

Thanks for sharing your positive experience in our service center! We appreciate your business. Come back and see us again soon.

August 27, 2021

Very professional and friendly staff. You can tell they they take pride in what they do and care about the customer more than just selling a product. This will be the dealership that gets my business from More

by blake.blackwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Metro Ford of OKC responded

Thank you for the great review, Blake! We are excited our service team met your expectations. We appreciate your recommendation and look forward to seeing you again soon!

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