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Metro Ford of OKC - Service Center
Oklahoma City , OK
907 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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907 Reviews of Metro Ford of OKC - Service Center
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July 19, 2021
I don’t see the name of the person who helped me on the survey but her name was Courtney and she was extremely helpful. I was in OKC on vacation and my Expedition died while I was driving it. She was ver survey but her name was Courtney and she was extremely helpful. I was in OKC on vacation and my Expedition died while I was driving it. She was very kind and helpful and was able to get it right in for service that morning. I appreciate her efforts and the service department replaced the throttle body that same day ( and also changed my oil at a great price) and I was able to pick it up that afternoon. More
by DEANNAVICKZUMBA
Verified CustomerEmployees Worked With
Courtney
July 19, 2021
I don't mind submitting a quick survey...yes and no answers...but I don't like being pressured to write a review to "complete" a survey. So...this completes my 25 words. answers...but I don't like being pressured to write a review to "complete" a survey. So...this completes my 25 words. More
by mjperryman2
Employees Worked With
Other Employees :
Richard Unrein, Kevin Steffensen, Christopher Rutledge, Daniel Ybarra
July 16, 2021
Service was good but the mechanics left oil all over my carpet on the drivers side. They need to put a piece of plastic or paper so it doesn't get stained. carpet on the drivers side. They need to put a piece of plastic or paper so it doesn't get stained. More
by yadirabriones76
Employees Worked With
July 16, 2021
Service advisor was very helpful and provided updates with the vehicle in a timely manner. Maintainence was quick without a scheduled appointment. There were greasy palm prints on the driver door with the vehicle in a timely manner. Maintainence was quick without a scheduled appointment. There were greasy palm prints on the driver door More
by JWill4
Employees Worked With
Courtney Lester
July 15, 2021
Overall service experience was excellent solely due to Denise getting me out the door without any out of pocket expense. The minus one star is to show my displeasure for not being provided a courtesy veh Denise getting me out the door without any out of pocket expense. The minus one star is to show my displeasure for not being provided a courtesy vehicle! Even though the lot seemed to be packed with new vehicles. More
by ROBERT@ES-LLC.NET
Employees Worked With
July 13, 2021
Denise was very helpful throughout the repair process. Great communication with frequent updates. She was always timely with answering my questions and providing information and options. Great communication with frequent updates. She was always timely with answering my questions and providing information and options. More
by sthomas14
Employees Worked With
July 12, 2021
We were having trouble with a new car we purchased. They fixed everything right away. I’m so happy we chose to do business at metro Ford. fixed everything right away. I’m so happy we chose to do business at metro Ford. More
by rachell.d.moore
July 12, 2021
Always great customer service for automotive repairs and maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient More
by Fleet Shop
July 12, 2021
The salesman was not very helpful after the sale always tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the o tried to put the situation of responsibility off on others when it came to the we owes on the new truck not very knowledgeable when it comes to the other services or repair service that y’all offer. If you’re gonna sale vehicle’s you should now all about the body shop auto mechanics - detailing and be better organized More
by donmcneal69
Employees Worked With
Gabriel Tucker, Jason Hollingsworth
July 10, 2021
Service advisor was excellent. Service was performed quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. quickly and efficiently. Parts had to be ordered for repair and Courtney helped to get them in quickly. More
by MONTYWALLIN
Employees Worked With
Courtney Lester
