Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Metro Ford of OKC - Service Center
Oklahoma City , OK
930 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
930 Reviews of Metro Ford of OKC - Service Center
Sort by
May 19, 2021
Very smooth experience from start to finish, price was good, very fast and thorough service. Everyone was friendly and the dealership was clean. I will be back. good, very fast and thorough service. Everyone was friendly and the dealership was clean. I will be back. More
by DAVID@ADOCONSTRUCTIONLLC.COM
Verified CustomerEmployees Worked With
May 18, 2021
Courtney was awesome to work with! Very fast and thorough service. Waiting area is accommodating and well kept. Recommend service at Metro Ford. Will continue to use. service. Waiting area is accommodating and well kept. Recommend service at Metro Ford. Will continue to use. More
by HUSKER2268
Employees Worked With
Courtney Lester
May 17, 2021
This place does not call or text you about anything going on. you have to check with them and then a excuse is giving every time. My car sat at the service center for two weeks with nothing being fixed. A ra on. you have to check with them and then a excuse is giving every time. My car sat at the service center for two weeks with nothing being fixed. A rat got up into my engine compartment and destroyed a cloth part of the hood. They said that they would not cover that. I took it up there today, because they said the part was in for the exhaust, but didn't know when it could be repaired. More
by lindsay74
Employees Worked With
The service manager was lazy and rude. , Courtney Lester
May 16, 2021
I was very with the service I recieved. Everyone was friendly and asked if I needed anything. The sainting room was comfortable and with the tv it kept me from getting bored. friendly and asked if I needed anything. The sainting room was comfortable and with the tv it kept me from getting bored. More
by DWIGHTU
May 14, 2021
Great great great great great great great great great Great great great great great great great great great Great great great great great great great great great Great great great great great great great great great Great great great great great great great great great More
by BLESTHEMIC
May 12, 2021
I have never had a service center complete any work on my fusion in less that 1 hour. I was in our waiting room for 30 minutes. VERY well done. Everyone gets 5 stars! my fusion in less that 1 hour. I was in our waiting room for 30 minutes. VERY well done. Everyone gets 5 stars! More
by KE6WPP
Employees Worked With
Other Employees :
Jim Arnold, Richard Unrein, Kevin Steffensen, Lois Quintero, Courtney Lester, Christopher Rutledge, Daniel Ybarra
May 10, 2021
Daniel is very helpful and prompt. We are called and texted about our vehicles progress. And they are not pushy about further recommendations. Would definitely recommend. texted about our vehicles progress. And they are not pushy about further recommendations. Would definitely recommend. More
by SCARYVET4
Employees Worked With
Daniel Ybarra
May 08, 2021
Denise is great to work with and very helpful throughout the process. She is prompt in her replies and reaches out with Any questions. Overall, she’s great. the process. She is prompt in her replies and reaches out with Any questions. Overall, she’s great. More
by JREAGAN4
Employees Worked With
May 07, 2021
I brought my 2019 Ford Ranger to the service department at Metro Ford for an oil change and routine maintenance services. The personnel at Metro Ford were professionals. Great experience. at Metro Ford for an oil change and routine maintenance services. The personnel at Metro Ford were professionals. Great experience. More
by ted.pearman
May 07, 2021
came in few days ago needed my oil change and my tire patched, however ended up getting my coolant flushed as well, took them 4 hours to do 3 things. had faulty equipment and didn't bother to tell me til patched, however ended up getting my coolant flushed as well, took them 4 hours to do 3 things. had faulty equipment and didn't bother to tell me till it was time to attempt to patch my tire. i should've been told sooner that there was problems with the tire machine. I lost 4 hours in wages and i had to pay my baby sitter extra because i was at the dealership for 4 hours for 3 things. Courtney did her best to make sure i was in the loop but i feel like there was still miscommunication to me the customer. I will come back only for my free oil changes (which i paid for in a package deal so not free really) I don't plan on letting them work on anything since they take forever. P.s my tire went flat a day ago so they cause me even more headache, did not fix my problem. More
by PARTAINISAAC
Employees Worked With
Courtney Lester
