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Metro Ford of OKC - Service Center
Oklahoma City , OK
967 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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967 Reviews of Metro Ford of OKC - Service Center
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June 23, 2021
Service was great. All maintenance items taken care of and staff/technicians were over the top amazing! Would definitely bring my vehicle back to this location. and staff/technicians were over the top amazing! Would definitely bring my vehicle back to this location. More
by micklefive
Verified CustomerEmployees Worked With
Courtney Lester
June 23, 2021
Someone quoted the wrong price for 4 tires. Denise worked with metoo make it right. I appreciate how she worked with me. my husband wasn't happy about the mistake. It was quoted and in writing. In worked with metoo make it right. I appreciate how she worked with me. my husband wasn't happy about the mistake. It was quoted and in writing. In the end, it was a win win for everyone. More
by RJHAMILTON
Employees Worked With
June 17, 2021
Excellent service. Metro has serviced our cars for several years. Wouldn't take them anywhere else. Friendly, explains everything that needs to be done. Thank you. several years. Wouldn't take them anywhere else. Friendly, explains everything that needs to be done. Thank you. More
by KOGILBERT
Employees Worked With
Courtney Lester
June 16, 2021
Everything was great. I do wish it would have been covered under Ford warranty since I had just bought the vehicle from a Ford dealership two days before it needed 4K worth of repairs. covered under Ford warranty since I had just bought the vehicle from a Ford dealership two days before it needed 4K worth of repairs. More
by kobyclick
Employees Worked With
June 12, 2021
Great customer service, my service was handled in a timely manner. Also they informed me of my ford pass rewards that could be used towards my service! timely manner. Also they informed me of my ford pass rewards that could be used towards my service! More
by jackgibs64
Employees Worked With
Daniel Ybarra
June 12, 2021
When I came for my appointment, I was told that I did not buy my vehicle at the location. I know for a fact that I did. I'm not sure as to what happened with the paperwork, but I was a bit offended that I buy my vehicle at the location. I know for a fact that I did. I'm not sure as to what happened with the paperwork, but I was a bit offended that I was questioned about it. More
by queeniewright
Employees Worked With
June 09, 2021
I took my truck in to be serviced and have the oil changed. They had it finished in a timely matter and they kept me up to date with their findings as they worked on it. changed. They had it finished in a timely matter and they kept me up to date with their findings as they worked on it. More
by tp185
Employees Worked With
June 09, 2021
Traveling through the state to Colorado. Had a tire blowout on The interstate. Decided to replace four tires. Courtney ( service advisor) did a great job in staying on top of the progress to get me b blowout on The interstate. Decided to replace four tires. Courtney ( service advisor) did a great job in staying on top of the progress to get me back on the road. Great service, More
by PJ
Employees Worked With
Courtney Lester
June 08, 2021
Amazing staff and quick service! Was in and out in record time. I definitely recommend their service department to everyone!! Very informative and explained everything in detail. record time. I definitely recommend their service department to everyone!! Very informative and explained everything in detail. More
by JERRITAYLOR72
June 05, 2021
I bought what I thought to be a brand new car ... it had 200 plus miles on it . Was delivered to me dirty inside and out one of the black rims had damage on it . They are smart and had me sign paperwork 200 plus miles on it . Was delivered to me dirty inside and out one of the black rims had damage on it . They are smart and had me sign paperwork that I accepted it as is where is . If that’s how you work so be it 2 stars is generous!! I have given them a couple of opportunities to make it right . No one has ever called me that can make anything happen. The salesman did finally call a share his cell number with me. More
by daveha82
